Azerai La Residence, Hue

Stayed for 2 nights in this beautiful Colonial-style hotel. Were greeted warmly upon arrival. The complimentary nut bar was a nice touch! The room was spacious with a large patio with River view. It was Vietnam’s rainy season, so we stayed at the Hotel after our half-day tour in the afternoon. At first, I was hesitant to have lunch at the Hotel ‘cause breakfast was not so good. To our surprise, lunch was delicious. Also tried Hotel’s massage. It was very comfortable! In the evening, rain stopped & we walked bout 10 mins to the restaurant recommended by the Hotel. The Wagyu Pho was one of the best! We also liked the crispy noodle. Would not hesitate to recommend this Hotel!

Incredible experience! Perfect celebration for gold wedding anniversary. Pampered by all the staff in particular by Sony the receptionist and the spa staff and yoga teacher. Romantic dinner in the garden. Thank you everyone we do love you

Azerai Hue is special, and made us feel special. Our room was filled with things that made us think wow, hmmm, huh. Strange hexagonal boxes, what could be inside? Ah, packets of tea. A small dish with a tiny indentation, for the wrapped sliver of hand soap. The best shower head I've ever used, with a triangular array of ten pinholes across 5 rows and 5 columns. Perfect coverage as well as pressure. I've never seen anything like it. Whether these are custom for Azerai, I can't say, but they certainly feel like they were handpicked by a designer who had plenty of freedom and fun. 5-Star amenities are more than just fancy materials and expansive grounds. 5-star is not a label, it is a choice by management, owners, and staff. Azerai chooses to offer excellent experience beyond a hotel stay. We paid for a half day tour of The Imperial Citadel, Hue Royal Fine Art Museum, Tu Duc’s Mausoleum and Tu Hieu Pagoda. Included was a house car with driver, snacks and water, a very well informed tour guide, and even umbrellas to stave off the sun. I'm embarrassed to say I cannot recall her name, but our guide went truly above and beyond. As part of turn down service, we had received some delightfully chewy sweets with sesame on them. My wife and I unsuccessfully searched the city for a store that sells them. Upon describing them to our tour guide, she put us in touch with a bakery that makes them to order. The sweets have a short shelf life, and are not commonly stocked in stores. We had a fresh box delivered to the hotel the next morning in time to catch our flight and back them back for family to enjoy. The dinner cruise was also a delight. Every dish was top notch, the captain was super friendly, and our waiter pointed out highlights along the river and gave us a historical overview. It's hard to fully appreciate just how much it costs to maintain such a variety of services while keeping quality up. Very few hotels, even the highest end ones, bother due to the effort required and reputational risk if things go wrong. Azerai Hue does it, and does it extremely well.

Beautiful hotel with kind staff and wonderful spa. Well-appointed rooms and spacious public areas. Every staff member we met was friendly and helpful. Our concierge, Nguyet, was particularly helpful — helping us plan our day, book spa treatments, and making the rain go away!

Fantastic massage. Really relaxing and able to get the area worked out that was tight. Great hands. Would do this every day. Music was perfect and good lighting for great environment for relaxing massage. Wish I had another day here for another treatment