Miramonte Resort & Spa

Second time staying at this lovely resort. Lucy Gomez, Business and Leisure Sales Manager, was very friendly and informative, providing tips to us for things to do in the area. I was vacationing with friends, and she coordinated our stay, making sure we had what we needed. Checking in was easy. Good lunch in the dining room and waitstaff very friendly. Loved the jacuzzi which we used several times throughout our stay. The grounds are beautiful and well manicured. Great way to unwind. Definitely will be back!

I have been coming to the Palm Springs area for years, but never have I found a more perfect place to stay than the Tommy Bahama resort here in Indian Wells. The room is well appointed spacious and comfortable. But the best part, is the staff: from Bradley, the food and beverage manager to Brian the server and Jennifer at the bar, they remembered our names every time we were in sight and could not have been more gracious inviting and professional. This place is a real gem! The only recommendation I would make is that the television options and menu need to be upgraded. this is my go to place going forward!

We recently celebrated our anniversary brunch at the Tommy Bahama Miramonte in Palm Springs, and Gloria truly made the experience unforgettable. From the moment we arrived, her warm welcome and impeccable attention to detail set the tone for a wonderful celebration. She went above and beyond to ensure everything was perfect, creating a relaxed yet festive atmosphere that made us feel special. The food was delicious, the service was outstanding, and Gloria’s kindness and professionalism made our day truly memorable. Thank you, Gloria, for helping make our anniversary so amazing—we can’t wait to return!

If I could give this place zero stars, I would, I think it should be shut down. It is bizarre to me how it has any 5 stars and that this place is considered a resort. The rooms and halls are dirty and have a motel vibe. Our room had spots on the carpet and was overall gross. When we checked in, we discovered a used razor in our room; we were grossed out and went downstairs and told them to clean the bathroom again. In hindsight we should've asked for a new room. We left the room and when we returned from the pool, the razor was still there. Honestly at this point, we were pissed, but it was late at night and we all just wanted to go to bed, next morning we informed the front staff again to let their cleaners know that this isn't our razor and we want the bathroom cleaned again, this time around, they removed the razor and left the safety cap. We had to go back downstairs to inform them of the razor 4-5 times throughout our 2 night stay. At the time we stayed at the hotel, so called resort; they didn't have towels for the pool. No towels; said that they are late in being delivered, they arrived around 2pm and when my friend took an extra towel, the employee made a snarky comment. Like it's our fault that your resort doesn't have enough towels for everyone. We dined at the restaurant and one of my friends l spilled hot sauce on the table , we believe what was their manager, came over and said I didn't see that and took the hot sauce and left leaving the mess there. We all thought he was joking and would come back but he didn't. I wouldn't go here if they paid me or comped me. I hated it, and didn't feel like it was relaxing at all. STAY AWAY, this place is embarrassing. I wish I took photos of the room so I could post how nasty it was here but we didn't even wana spend any time here, so we tried to go out

We went to this resort for 2 nights and it was a nightmare. Not only did we find a used razor in our shower, when we asked cleaning staff to clean again, they removed the razor, but not the razor cap. It truly shows they never actually clean well, it made me feel very gross using the restroom or beds in our room, who knows how poorly they clean when not asked. Also, just calling the front desk for help was so difficult, it would take so many calls just to reach someone at all. Not to mention the fact that the main selling point of the resort is their pool and they had issues with towel delivery the entire stay and were super unhelpful. During the one towel delivery of the whole day (which wasn’t until the afternoon) I took 3 towels for myself and my friends and an employee made fun of me for hoarding… so inappropriate and unprofessional! The front staff was also very rude, during check out when I brought up the issues, the employees were coloring with markers instead of actually working… I don’t know when that’s ever okay during your working hours?? What was supposed to be a fun long weekend end of summer trip, ended pretty poorly. I wouldn’t recommend staying here at all!