Victoria-Jungfrau Grand Hotel & Spa

A bit late writing this review. We had a wonderful stay in Interlaken at the Victoria jungfrau hotel. The location is perfect and walking distance to everything you need; shops, train stations, ferry station, lots of restaurants, Harder Kulm. The hotel itself is of Victorian splendour, a real feast for the eyes. Check-in and check-out was seamless. Staff were always friendly and attentive. Our room was spectacular with the view of the fresh mountains. The spa was an added bonus to unwind after those long days hiking and sightseeing. True luxury.

With this super rating, I express the difference between 4-star and 5-star hotels. Victoria strives to deliver every service to perfection. Thank you for a wonderful stay

Our stay was very nice. The masseurs know their craft and are very friendly and professional. The reception was also very accommodating! The hotel is pompous and clean. The spa offers everything you need. Everything smells nice, the lobby, the spa, the room and everything is clean and well maintained. We simply give deductions because of the sometimes lack of communication. For example, we were offered a bottle of Proseko, but they put the bottle in the cupboard, so we didn't know whether the Proseko would be charged or not. Nobody told us that you had to register for breakfast. We then stood there with full plates while the waiters frantically looked for a table for us (they were very friendly, it must be said). The spa area is also not really explained. The spa items are simply handed to you and then you can imagine for yourself what it will be like. I would like to emphasize that these are really small things that did not affect our stay in any way. It just serves as a little feedback. All in all, it was one of the most beautiful weekends that we will always have positive memories of. We arrived home feeling completely relaxed and already miss the Victoria-Jungfrau Grand Hotel&Spa and are looking forward to coming back!

Amazing view of the Jungfrau mountain massif. Very nice junior suite. Incredible old halls. Fine food and a very charming Berner Oberland hospitality. We will come back

very nice hotel with 4 points to get better for a 5 stars hotels: 1) more available seat on the spa, it was full with no place to stay around the pool 2) inside pool is cold, not hot so nobody is swimming 3) no complimentary room upgrade as per our 5 years anniversary. no attention to us 4) 20' wait on the breakfast because there was only 20 tables for 200 rooms booked on this day. Terrible organisation.....