The Ritz-Carlton Dallas, Las Colinas

A stunning property nestled in Las Colinas, made even more exceptional by its outstanding staff. Murad at check-in, Thomas at the Juniper Bar, and Colby and Marianna at Knife restaurant all went above and beyond to ensure an unforgettable experience. The dining options were superb—Knife delivered exceptional cuisine, Outlaw Taproom offered fantastic bar fare, and Juniper served up exquisite cocktails. We were upgraded to a Villa Suite, making this the best stay of my year, even after 90 nights at Bonvoy properties. Truly an unparalleled experience! We are already planning our next stay while in the DFW metro!

This place is awesomely huge and beautiful. The service is beyond. The staff is friendly and professional. There's a guy by the name of Murad Muazzam, he's the best. He's service and care is out of this world. I even extend my stay because of him.

I was at this hotel 4 nights. The rooms are simple ( vs other Ritz Carlton in the world) but nice. The gym that belongs to the Nelson Gold Club is really nice The food is clearly not Ritz Carlton grade. Nor the food nor the service. I have tried each of the 3 food venues. The Italian (breakfast) ....eggs had no taste, and the yogurt+ fruit had no taste either. Probably average industrial base products. For lunch, I think the waiter did not really know what the menu was about. Salmon served with no limon, bread was grilled, cold and hard . The diner at the cigar bar...Food was Ok ( Pasta) but waitresses did not really know their job. Probably no training. Is short, the overall experience wasa long shot from ant other Ritz Carlton I have been to

I am currently staying here and this hotel has far exceeded my expectations. From the moment I arrived, I felt an amazing atmosphere of luxury and hospitality. Nancy in security was especially great! She gave me a ride to the nearby grocery store and even offered to wait while I shopped to give me a ride back. She is an excellent ambassador for the Ritz Carlton brand. My room was clean, comfortable and just what I expected from the Ritz Carlton brand. The pool was also just what I needed on a hot Texas day. I enjoyed my time here and I will certainly return the next time I am in Dallas!

The transformation of this property from the Four Seasons into the Ritz is remarkable. I cannot imagine a better spot for a family to tuck in for a weekend or for a business group to hold a conference. The Golf course is pristine, the fitness center (including indoor and outdoor pool) has everything you need, and the spa is world-class. Lots of places to walk around and the pickleball courts are a great add. I'm also fond of the location - close enough to DFW/DAL that it's a breeze to get to, but far enough away that once you're beyond the gates, you'd have no idea you were in a major metro area A few items to add: we started each morning at "Campo" for coffee and fresh pastries - wonderful way to start the day. Knife italian has phenomenal steaks - don't miss 'em. And finally, the poolside food is great. I had a burger, my wife a poke bowl, and some delicious poolside cocktails - perfect! The staff was fantastic and was there to help us at every turn. We have an infant, so we were a bit nervous about the trip, but everyone was so kind and the staff went out of the way to make her feel welcome too (she loves her new Ritz lion) We will definitely be back!