Four Seasons Hotel Istanbul at Sultanahmet

We have stayed in the hotel second time. It is wonderful in all aspects: location, service, food, spa and general atmosphere. Breakfast is superb! Highly recommend to visit the Spa service with Nati, she is the best therapist I have ever had.

Spent three nights at this hotel. I was impressed with the lovely grounds and gardens surrounding it. Seems like an oasis in the middle of a very busy area. Taxi drivers (from the airport) have a difficult time navigating the roads and finding the main entrance tucked away within a labyrinth of alleys and narrow streets. It is an easy walk to The Hagia Sophia, the Hippodrome and several other attractions in the old town. There are many restaurants and shops close by but be prepared for the “hustle” when taking a walk by these shops and restaurants. Everyone seems to have a “special deal just for today and just for you.” The hotel restaurant serves an outstanding breakfast, probably the best breakfast of any hotel I have ever stayed at, for sure. I was so impressed with the hot and cold selections including many delicious Turkish dishes. It was really incredible with outstanding service, as well. I enjoyed one fabulous dinner in the same restaurant. I also attended a special reception one evening on the rooftop terrace with beautiful views of surrounding landmarks. My room overlooked the main entrance and was very well appointed and cleaned to perfection every day. Front desk staff accompany guests to their rooms to ensure satisfaction. Staff were consistently helpful and courteous throughout the property. I was able to preview several rooms during my stay which were all quite unique in shape and structure since the property was originally a Turkish prison. All were beautifully appointed. The hotel has a free shuttle service to its sister hotel on the Bosphorus. If you have the time, take advantage of this opportunity. You will not regret it. It is located directly on the water with lovely waterfront dining options both inside and outside on the patio. Both of these Four Seasons Hotels are unique and quite different from each other including an incredible art collection on the grounds and within the lobby areas. But, be aware and forewarned not to use one of the portable charging stations should your phone battery need recharging. My phone was hacked during this process. I begin receiving hundreds and hundreds of foreign emails, which, even several months later, I am still receiving and sending to my junk file. All in all, I would definitely recommend this hotel. And, I can add the fact to my travel dossier, that I actually stayed in a “Turkish Prison.”

Room disappointingly dated, difficult to find light switches in the dark, toilet old, robes (this is was a funny one ) seemed fitted for a munchkin - so small) and I got a feeling of melancholy walking through the very narrow hallways which was once a real prison. All Service staff were above adequate and grateful. I find the rooms at a Hilton property (I am a lifetime diamond member) are more modern and superior to the room I was assigned at Four Seasons Sultanamet. So maybe, save yourself $500 US a night ? On the plus side the hotel’s location is prime for historic site visits. For me, the only reason to be there.

Absolutely wonderful stay and the best hospitality experience. This FS in Istanbul is the best location and option for tourist travelers looking for a central, walkable hotel to the main attractions. Overall, the staff and room comfort are far above anything else I have experienced from a major global hotel chain, so there is a reason for the cost. Would definitely stay here again or recommend to others. My best tip is to utilize the concierge for any and all questions. We learned so much and received very helpful advice, even with such small matters as tickets to tourists attractions and how best to utilize public transport to dinner one evening; would never have known how to get there so efficiently, as google maps does not show the tunnel as a transport option. The amenities and turn-down service are also sumptuous. There is a free shuttle to the Bosphorus FS, which has a very large fitness center and is a great location for a meal along the water.

The hotel is beautiful, and in a great location, but what really sets it apart is the staff. They reached out a week before our stay asking if there was anything they could do in advance to make our trip better. We had actually been in Istanbul at another hotel 10 days prior and had noted the Republic Day posters scattered around the city and asked if they could help us procure one as a memento. They not only did, they found two, and left a lovely note with them when we arrived in our room. The staff were extremely responsive and kind to our multiple requests during our stay. Many thanks to everyone, unfortunately I don’t have everyone’s names. Nour at Kurna Spa for a fantastic massage! Hakan and Hussein at the bar/restaurant, the assistant restaurant manager Gokberk, and many that were kind along the way! Also in appreciation of Serap, the hotel manager, for instilling such high standards and dedication in the staff.