Park Hyatt Istanbul - Macka Palas

This was a great base to explore Istanbul. Great location, a short walk away from shopping district and restaurants. Hotel feels very elegant yet warm and cozy. Room was big and had the most comfortable bed and pillows. Staff are all friendly and helpful. At dinner time, we enjoyed listening to the live music on cello and flute. Breakfast was always a treat, a delicious and curated selection of Turkish specialties, eggs, breads, fruits, and pastries. We also tried the hotel's Greek and Italian restaurants - both very good! Highly recommend this hotel for those who want to treat themselves to a luxurious stay in Istanbul.

Great stay and good location. Highly recommend. Everyone from the owner to the front desk staff was excellent and welcoming. Live music in the lobby in the evening was such a great experience. Will return. Rooms are clean and updated. No issues. Ours had a Hammam within the room and it was an absolute pleasure to use it.

My family and I decided to go to Istanbul for spring break. Stayed at Park Hyatt Macka Palas for 6 nights. This hotel exudes luxury not just from its structural component but moreso from the impeccable service that we received from the time we checked in to our last day. Their suite room is spacious for our family of 4. Breakfast has a great selection of bread, Turkish hot items, ala carte menu for both Turkish and American items, fresh fruit juices, made to order omelet, cheeses and a few meats and made to order Turkish pancake. Staff is very attentive and everyone has a friendly smile all the time. Concierge was very helpful, sent us info about transportation and restaurants in the area before we even arrived and assisting us in getting taxi and communicating to the cab driver where we were going. Most days of our stay, the general manager was there talking to us and other guests making sure everyone was having a wonderful time. Such a nice personal touch.. Location is walking distance to high end shops like LV, Gucci, etc and a short drive to all the tourist spots Istanbul has to offer. Would definitely stay in this hotel again in the future.

The hotel’s location is excellent; the staff are frindly, helpful and kind. Room service is outstanding and fast. However, parking is not free, and the daily parking fee is expensive. The nightly rate is also not cheap. Breakfast was diverse and wonderful, and the in-room dining service was excellent. However, dinner at Nusr-Et restaurant did not meet expectations—the food was tasteless and highly overpriced.

PH Macka Palas provided us a fabulous vacation experience! This was our 4th stay at the PH and just loved it. Superb customer service from start to finish. Unless you are at top tier status at Hyatt, you might find the buffet breakfast a bit expensive.