Radisson Blu Hotel, Istanbul Pera

This is a wonderful, impeccably clean hotel, with a great breakfast and incredible staff. We had exceptional service from Gülfer, who kept our room so lovely and tidy, and from Yusuf at the front desk, who went above and beyond to help me retrieve my phone, which was left in an airport taxi! The hotel’s location is fabulous - only a few minutes walk to endless restaurants and the warm bustle of Galata. The rooftop terrace has a stunning view of the Golden Horn!

very nice hotel, we are amazed with service staff is amazing especially Fahriye made us very welcomed. at breakfast staff is very helpfull especially saparmurat and other colleagues. cleaning was good as well ........................

This is a renovated hotel in an excellent location within walking distance from both Bosphorus and all tourist destinations in Beyoglu and Galata. We liked our Golden Horn Suite with a terrace and a lovely sea vista. All staff were genuinely friendly and enthusiastic - many of them understand Russian well, by the way! A hearty buffet at breakfast was a bit too international and lacked Turkish flavor a bit, but generous and tasty beyond question. The hotel is quiet, clean and safe. Good choice without any hesitation.

We stayed at this hotel from 12 - 14 Oct. Booked 2 rooms. Overall, this place is one of the worst hotel that we’ve stayed in. Location: Good location and very closed to tourist spot. However, it situated on the main road so it can be noisy sometimes. Food: Breakfast is generally ok. Service: I would have leave no star at all. But understand that we have to leave at least one. We stayed in 2 rooms on the 4th floor at the beginning. My husband was burnt by water from the shower. The water that came out was only hot and super hot water. My husband has to wash shampoo from his hair using the sink. We called the service number, maintenance guy came up quite fast. He checked and it is true that there’s only hot water. Later we received the call from reception that we have 2 choices: First to do nothing and stay in this room. The matter can only be fixed tomorrow. Second is to move to other room. We choose to move to other room on 2nd floor. Turned out that the room offered was much smaller than the one we originally had. On the same evening in our second room. My 10 years old also burnt her hand due to water from the sink. The hotel is so careless and dangerous that from the tab marked as “hot” at the sink, it is cold water. But from the tap that marked as “cold”, it is hot water. How can the mistake be happened in two rooms??? Where is the inspection standard of the brand “Radisson”? Where is the safety standard for guest in “Radisson”? On the same evening (approx 7 pm), I called the service number asking for them to send someone to picked up our laundry. The guy who picked up mentioned that it is too late the service ended around 3pm. He asked us to call tomorrow which is fine. So I called them again 8am on the next day asking if they can send someone to pick up the laundry. Other guy picked up and said “No laundry service. This is Sunday.” You could have mentioned it to me in the first place. This indicates that your staff does not even know the service of the hotel. Standard is very low. We also booked the airport transfer to other guest with the hotel. Although with a short notice, they can find us the van. We gave the reception who made a booking for us all details (pick up time, no. Of guest, name of guests, airport to go to, flight). The confirmed with the booking. Unfortunately, van arrives 15 mins late. The driver also hasn’t been communicated which airport he should go to. We’ve communicated our feedback to the lady during the time of our checkout. She can only give us an apologetic smile and looked surprised on our complained and offer 2 notebooks for the kids. Last but not least, we waited for the bellman for quite sometimes since we have to leave to hotel. He is nowhere to be seen. It was over 10 mins wait so we decided to remove our luggages from the cart by ourselves and carry it to the van. Note: We also stayed at other Radisson Blu in Istanbul on the same trip. However, we have no problem at all. So we are quite doubtful on the brand itself and the service standard. This hotel is really a nightmare for our family.

Very nice hotel with quite good location and breakfast ,also clean and modern room. what i remembered mostly was our room’s nice and warm housekeeper.,she was everyday meeting us with smile.Thank you for your service.btw we were in 120 room.