The Ritz-Carlton, Istanbul

This is my first time visiting the country of Türkiye and the city of Istanbul, the city where history has left its rich heritage here. Arrived at the hotel around noon at the hotel and received a warm welcome from the concierge team, who then showed us the way directly to the club lounge. One of the club concierges welcomed us with a warm greeting, she quickly introduced the club lounge to us and invited us for a drink while she was finalizing our room. When we were chilling and having a light lunch, our room key was prepared within a short time and luggage was also delivered to the room. The room had small welcome amenities with welcome cards from the hotel manager and a box of traditional Turkish treats. Also, I was pleased to see that the hotel team prepared a Ritz-Carlton lion toy for me as well. The room was assigned on the 11th floor, which is quite high for a hotel with a total of 12 floors. The room was near the elevator, and at night, there was some noise caused by other guests, unfortunately. The room has been renovated recently, combining local decoration and modern design. For me, the combination could work better than this if the hotel could reconsider the interior design style. The room is also featured in a partial Bosphorus View, which has an amazing view during sunset time. The food and beverage experiences were up to standard in the club lounge, and many wine and beverage selections met my expectations. The journey was undeniably pleasant during my two days of stay in the Ritz-Carlton Istanbul. The concierge team at the hotel helped me a lot, especially a gentleman in the lobby who assisted me in finding a local pharmacy and coordinated the correct medication I was looking for. I apologise for not remembering his name. Aybuke from the club concierge team assisted me in translating Turkish on the medication and hosted my stay with another colleague who welcomed me when I arrived. I apologise again for not remembering the name again. They did a great job in making my stay a memorable experience at the Ritz-Carlton property as a Ritz-Carlton experience.

The bed and pillows are among the finest we have encountered at a luxury hotel making our sleep the soundest and dreamiest we can remember. The staff was incredibly friendly and courteous. A special thanks to Seckin who started our stay with a seamless check-in process and saw to all of our needs during our stay.

Yes, fabulous location overlooking Bosphorous and short walk to many diverse activities. Very safe neighborhood. Yes, stunningly beautiful rooms, and property. Exquisitely curated and spotlessly clean. BUT it is the staff that makes this Hotel such a standout. Consistently from concierge, chefs, reception, housekeeping, the best overall I have experienced. For reference 1000• nights at Ritz-Carlton’s world wide as well well as well as hundreds of nights at other 5+ star brands. First visit to this property was May 2015 on extensive historical trip through Türkiye. Most recent visit was 10 10 days in Istanbul for medical. (Cataract surgery) so having staff support especially well received. Also have several shorter days in past.

The Ritz-Carlton, Istanbul is a spectacular hotel. From the moment we arrived, everything was excellent, with warm, personalized service that made our stay unforgettable. I want to especially highlight Mehmet at the reception, who welcomed us with a big smile and was always ready to assist us with anything we needed. His kindness and professionalism truly made a difference. At breakfast, Selçuk and Burak were amazing. Always attentive to every detail, they ensured everything was perfect. Their positivity and dedication made every morning start on a high note. I also want to mention Suta in the spa area, who was always attentive and ensured we had everything we needed. From making sure we were comfortable to offering support in the pool area, his dedication elevated our experience in these parts of the hotel. The hotel itself is beautiful, with spotless facilities and an atmosphere that makes you feel at home. Every staff member is focused on providing you with the best possible experience, which left us more than satisfied. It’s definitely a place we will return to without hesitation. Greeting from Mexico - Sofia Paredes

This was my first time experiencing a Turkish bath, and it was absolutely incredible. The entire process was relaxing, rejuvenating, and exceeded my expectations. A special shoutout to Erna, who took care of me during the session. She was incredibly professional, attentive, and made sure I felt comfortable the entire time. Her technique was perfect, and her warm, friendly demeanor truly elevated the experience. I left feeling refreshed, relaxed, and already looking forward to my next visit. Highly recommend this place and especially Erna for anyone looking to enjoy a top-notch Turkish bath!