The Ritz-Carlton, Istanbul

This was our 6th visit to a Club level experience, our first to Istanbul. 3 times to Dubai, twice Qatar. This one was the worst ever, To such a point we could not enjoy this area because of families with 9 times under 7 year olds running about, screaming, hands over everything including bar and food areas, I’m not against children but this area is supposed to be as you describe a Hotel within a hotel, Your private sanctuary. Not a crèche! No comfortable Sofas to lounge on, No magazines,Papers, No 0.0 alcohol options available, only after complaining. Breakfast was chaos, No outdoor seating area to enjoy a drink in the fine weather on my Birthday. We had to find solace & peace in the Bleu Bar with a comfortable red sofa and the professional conduct of staff member Safak who went out of his way to improve our stay, If it wasn’t for him we would have checked out and moved to the Four Seasons along the river about 1/2 mile away. Sunday night I had to call the operator at 01.10am to complain about the noise of other residents slamming their doors and the plumbing issue of pipes banging & clanking on the 14th floor. This trip has ruined my opinion of the Ritz Carlton Club Level being tranquil & calm. We shall Not be returning to Istanbul anytime soon. I guess we should stick with what we know & return to Dubai.

Excellent and very professional staff. This hotel very clean and also has a great Bosphorus view. İnside there is a nobu restaurant it is very delicious food. Spa is not good because a little bit cold but area is good.Thank you everting ritz carlton

I had an absolutely amazing stay at this hotel! Everything was perfect, but what made our experience truly outstanding was the incredible service from Ece, Büşra, and Ömer. They went above and beyond to make sure we were always taken care of, providing exceptional hospitality throughout our entire week-long stay. Their kindness, professionalism, and attention to detail were unmatched. Every meal and every interaction with them was a pleasure. They made us feel welcome and valued as guests, and their dedication to excellent service truly stood out. I sincerely hope their hard work and commitment are recognized by management because they are a huge asset to this hotel. If you’re staying here, you’ll be lucky to be served by them! Highly recommended, and I will definitely be coming back!

My family and I had spent time at many of the Ritz-Carlton’s around the world but one of our favorite was definitely this one in Istanbul. One of the most amazing things about it was the hostess/server, Bahar. She made sure my family and I were incredibly well taken care of and was very attentive to our needs. The kind of service she provides was exemplary and showed a true love for her work. Every morning she knew what each member of my family wanted to drink and had it prepared prior to our asking for it. Another amazing worker at this hotel was named Matt, who worked in the restaurant Anatolia. He helped my family and I plan our stay, though it wasn’t even his job. He directed us to one of the most memorable experiences of our trip, the Bosphoros cruise, and helped us to find the best price. Overall, this was an incredible stay and I highly recommend it. Bahar and Matt made the entire trip so much better and incredibly memorable.

If you are travelling to Istanbul, there is no better place for you to stay than the Ritz-Carlton. The hotel is luxurious and lives up to the Ritz reputation. Additionally, the location is amazing - it very is close to Dolmabahce palace, Taksim square, and the tram line. The rooms are spacious and tastefully decorated and with keen attention to even the smallest of details. The breakfast buffet was wonderful and also offered a taste of Turkey from Turkish tea and coffee to an assortment of olives and Turkish pastries. In addition to the great foods was the fact that all of it was enjoyed with a stunning view of the Bosphorus. While all of these other aspects are amazing, what truly made this experience so great and why every one visiting Istanbul should consider staying at the Ritz is the staff. The staff at the breakfast buffet (including Muhammet, Selcuk, and Chef Serkon) took the already enjoyable experience to the next level. Muhammet in particular was exceptional and took the greatest care of us and truly made the breakfast the highlight of the hotel experience. The housekeeping staff were thoughtful and attentive as well. Staying at the Ritz-Carlton truly made our trip to Istanbul one to remember and I hope that others are as lucky to get to partake in this experience as well.