Pacifica Resort Ixtapa

Ixtapa-Zihuantanejo, Mexico

8.5 Deluxe
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About the Hotel

Embraced by an oasis of tropical vegetation in the beach town of Ixtapa,Pacifica Resort Ixtapa is an intimate and sophisticated retreat. Its contemporary Mediterranean architecture is graced with delicate Mexican touches, which celebrate the setting on the country's coveted Pacific Coast. With just 16 suites and penthouses, this member of Small Luxury Hotels of the World ensures an atmosphere of total privacy. The cozy resort also proves that great things come in small packages with two exceptional restaurants. La Luna de Shiva boldly unites Mediterranean and Thai flavors, while La Pampa Steak House offers a classic Argentinean experience overlooking Ixtapa Bay.

Location

Pacifica Resort Ixtapa
Fragatas Lote F17 Sec. Hotelera II
Ixtapa-Zihuantanejo, Mexico 40884

Nearest Airport: ZIH

Features and Amenities

  • Dining
  • Pool Bar
  • On-Site Amenities
  • Concierge
  • Spa on Property
  • Currency Exchange Service
  • Multilingual Staff
  • 3 Pools
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Ceiling Fans
  • Satellite Television
  • Fully-Equipped Kitchen
  • Flat-Screen Televisions
  • Luxury Bath Amenities
  • Activities
  • Fishing
  • Tennis
  • Snorkeling
  • Paddle Tennis
  • Rappelling
  • Family
  • Babysitting
  • Kids Pool
  • Kids Club
  • Nearby
  • Beach
  • Golf
  • Interests
  • Beach

Reviews for Pacifica Resort Ixtapa

Very Disappointed service for a person who has been a faithful customer for

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

Extremely disappointed. Periodic receipt of coffee and pastries each morning. I paid up front for inclusive and on several occasions at El Faro and Bugabilias restaurant was charged twice for same meals. Very disappointed! I need to be reimbursed.

Companion10665892906 - Wasilla, Alaska


Much better than 2 years ago!

TripAdvisor Traveler Review Rating Reviewed 1 month ago

Pacifica Resort Ixtapa Mx May 18-June 1, 2024 Much better than 2 years ago!! We had a nice stay at Pacifica in a Aqua Penthouse, though the unit we were given seemed smaller than other units we have had. Still a nice unit and a nice vacation. We did notice more limited foods on the buffets unless you went early. Overall the food was good at the buffet though. The waiters at El Faro & Bouganvillas Italian need more training for sure, some better than others. Food was very good at both. Jose at Aqua pool area was excellent and made our days fantastic. There is a new pool in this area also. The maid service was good but not practical in that they would open up the whole unit, thus allowing all stored cool air to go out and heat to go in. This caused more use of AC and also sweating on glass and wood doors also swelled. We actually had to have maintenance come as our entrance door swelled and the lock did not work. There was an added "tip" charge told to us by concierge that we were not informed of previous to our trip. It apparently is for those who do not get tips. Personally , we felt one should be told of this previous to arriving and is it guests responsibility to tip those folks or resorts issue to pay them properly.? We did dispute the charge as we were not sure it was legit, finding out later it was/is. We were not charged it and frankly do not think it should be guests responsibility. We had a great time but I must say the staff in general all seem quite unhappy, except very few. Not friendly and just not happy. Almost a debbie downer feeling! Wonder what is up with that when the majority are like this? Our concierge really did very little but another seemed to take over for him, thank goodness as we had a few minor issues. Despite it all, our stay was great, food was overall good. Our room despite being smaller was fine. The shuttle service was efficient, the gondola fun. Everything was clean and maintained and we look forward to returning. There was some construction going on but not near our area and no clue if it affected folks in that area. The weather was hot, hot, hot & humid. We actually are thinking of trying another month to visit next time. We will surely go back.

bezerk - San Antonio Tlayacapan, Mexico


A relaxing time.

TripAdvisor Traveler Review Rating Reviewed 2 months ago

The resort is beautiful the grounds, beach, location. The food is fabulous. The service people are very gracious. we were relaxing great time . ................................≥................................................

Cheryl L - Ventura, California


Casi perfectas

TripAdvisor Traveler Review Rating Reviewed 2 months ago

The service is good it had improve a lot, but some people (Alejandro in lobby or Enrique of all inclusive) do that your vacation will come so bad, really they need to learn to be best persons with the customer. El servicio a mejorado mucho pero 2 personas pueden echar a perder el trabajo de todo el resto del personal

Lucylu_tuza - Maihama, Japan


Great Family experience

TripAdvisor Traveler Review Rating Reviewed 3 months ago

Great for swimming great food amazing views and nice people. Try the different experiences like kayac, cycling, pool games etc Shows every night, all included ... Warm see water great for swimming anytime. Spa with a great services Enjoy!

NANCY F


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