Rustic Inn Creekside Resort & Spa

Disappointed to find out that the bar/restaurant was closed due to off season. Was not told this at time of booking would have stayed elsewhere. We took friends who were also disappointed. Also the path lights shine in the room like a spot light at night that was very annoying. Also there was a room service menu in the room but no room service. If you want full service don’t go during Thanksgiving week

The Rustic Inn Creekside Resort and Spa was a fantastic place for my husband and I to celebrate our first anniversary. Checking in was very easy. When we walked into the lobby, we were greeted immediately and checked in. We were given a very thorough rundown of everything we needed to know, from where everything is to the times for breakfast in the morning. Our room was lovely. We did not pay for a Creekside cabin, but we still got amazing views of the creek and nature walk from the porch of our cabin. It felt like we had been upgraded and I was there for it. They gave us a card and some chocolate covered strawberries for our anniversary. I loved that little touch! I'm just mad at myself for putting the strawberries in the refrigerator to have later and completely forgetting about them. Sadness!!! Our room was very clean and spacious. It smelled nice as well. The bathroom was great, with plenty of hot water. We had an issue with our toilet but it was fixed within an hour of us going to the front desk. The only downside I really had was the three small uncovered windows on the wall facing away from the bed. The views out of them were lovely, but the sun shining through while sleeping wasn't very pleasant. I can't imagine what summer must be like. I wish there was a way to cover them. The amenities here were fantastic, even during the off season. We loved the breakfast. We really appreciated how they did try to change items up and that there was an omelet station during the week. The people working the breakfast were so friendly and hospitable. The hot tub and sauna are amazing places to sit and relax after a day of walking. The nature walk is a true nature walk. Not only did we see some of the mule deer that hang around town but we saw a family of otters one morning. Amazing!!! The location looks a bit far from town but it's an easy walk to the shops and restaurants. There are some places near the hotel for a quick bite and to get some supplies as well. Overall, if coming back to Jackson, I'd stay here again. I'd like to see what summers are like.

I recently booked a trip to the Rustic Inn Lodge, and I have to say it was a huge disappointment. The accommodations did not match what was advertised online—this is not a luxury resort as they claim. Our room had a terrible smell, and the stained carpets made it even worse. The swimming pool had an uninspiring view of the street, and the so-called private spa hot tub overlooked the parking lot. Hardly the serene getaway we expected! When we checked in and expressed our concerns, the staff was completely unhelpful. Despite paying the entire trip in advance, they refused to refund us or find a solution, delivering a rehearsed response that made it clear they had dealt with complaints like ours before. This experience felt like a scam, and I strongly advise against staying here. Save your money and look elsewhere for your Jackson Hole getaway!

This is a fine resort. It has beautiful cabins, some of which are attached, and others are separated. The rooms and grounds are very well maintained. There are many fire pits around, including at least one in a teepee which was nice and cozy inside. The breakfast area is very nice with a wonderful buffet. The breakfast staff is very hard working. The standalone glass octagon exercise room is a very pleasant place to work out. Having cabins separated from the main lodge can be a nuisance in bad weather. THEY NEED LIGHTING AROUND THE LOWER ATTACHED CABINS because it is very hard to see the curb/stairs when it is dak.

The rustic inn was the perfect cabin for us. Free breakfast buffet was delicious with outstanding attentive staff. The outside fire pits was a great touch in the evening after long day at the grand Teton park. Driving downtown was minutes away. Will stay here again