Grand Hyatt Jakarta

Jakarta, Indonesia

9.5 Superior Luxury
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About the Hotel

Grand Hyatt Jakarta is a 5 star luxury hotel located in the heart of the business district. It is located adjacent to Indonesia's most comprehensive and sophisticated shopping centre - Plaza Indonesia, and affords guests convenient access to government offices, museums and cultural attractions. Our grand hotel is just 40 minutes by car from Soekarno Hatta International Airport (CGK).

Location

Grand Hyatt Jakarta
Jalan M. H. Thamrin Kav. 28-30
Jakarta, Indonesia 10350

Nearest Airport: CGK

Features and Amenities

  • Dining
  • Bar
  • Room Service
  • Lounge
  • Restaurants
  • On-Site Amenities
  • Pool
  • Spa Services
  • Fitness Center
  • Sauna
  • Wellness Center
  • Tennis Court
  • In-Room Amenities
  • Bathrobes
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Complimentary High-Speed Internet Access
  • Activities
  • Tennis
  • Table Tennis
  • Wellness Programs
  • Family
  • Cribs
  • Nearby
  • Historic Sites
  • Shopping
  • Restaurants
  • Shopping Mall
  • Interests
  • City
  • Hotels

Reviews for Grand Hyatt Jakarta

Good experience

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Excellent Very friendly staff Breakfast: good variety, well presented. Good location Nice pool amid green garden. Connected to luxury shopping mall Bathroom well equipped and good water pressure. Will definitely consider this place agsin for future travel

GrandTour24816550147 - Bachok, Malaysia


Best Hotel in Jakarta

TripAdvisor Traveler Review Rating Reviewed 3 days ago

I had an amazing stay at Grand Hyatt Jakarta. The check in process was smooth, and the staff were incridibly welcoming. My room was spacious, spotless and had breathtaking city view. The location is perfect. Overall, a fantastic experience and for sure to come back next time!

Kadek A - Denpasar, Indonesia


Poor Time Management

TripAdvisor Traveler Review Rating Reviewed 1 week ago

Not a good experience I received compared the price i paid. Grand Hyatt had wasted my time during my check-in, my luggage received at my room almost 55 minutes after completed check-in. (Im counted the timeline when i arrive in-front my room)..call 3 times to check my luggage status and the answer same 3 times (“otw to ur room”) can’t brain! then, took 20 minutes for maintenance team to check my room as the tv is malfunctioning.breaking line on the internet. My plan needs to be changed because of poor check-in by Grand Hyatt! Overall, Poor time management.

ShazrizanaR


Dissapointing

TripAdvisor Traveler Review Rating Reviewed 1 week ago

I had higher expectations for my stay at Hyatt Jakarta, but unfortunately, I was let down. I had informed them in advance about needing a late checkout, yet when the time came, they denied the request with no clear explanation. This was really frustrating, especially since I was expecting more flexibility given the circumstances. On top of that, the hotel was overcrowded, which made the entire experience feel chaotic and less relaxing. It was hard to enjoy the stay when there was constant noise and congestion everywhere. The lack of attention to guest needs and the overwhelming crowds definitely left me disappointed. Not sure if I’d return unless they improve on these aspects.

CarlaWirtanto - Jakarta, Indonesia


Hotel review for family of 4

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

This hotel is very recommended for family and couple. The front desk staff so helpful and can make early check in when the room's available. I came at 1 noon and I can go in to the room immediately. The room was so big and suitable for family of 4 like me. I got extra bed for free. Thanks hyatt hotel jakarta. Will be back soon!

Katherine W


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