The Ritz-Carlton, Jakarta, Mega Kuningan

I had a wonderful stay at RC Mega Kuningan. From the moment I stepped into the hotel, I was warmly welcomed by a charming lady who escorted me to the lounge with great care. The executive team members were incredibly friendly, going above and beyond to provide personalized service, including specially crafted dishes and a thoughtful welcome gift. Additionally, a kind gentleman in the lounge took the time to explain essential do’s and don’ts for my visit to Jakarta, ensuring a smooth experience. Upon checkout, a special thanks to Melany, Sella, and Lounge Manager Joshua for their hospitality and for the lovely gift that truly made my trip complete. This stay was truly enjoyable! Especially Joshua to do everything he is able to assist in a very great effort.

I recently had the pleasure of staying at The Ritz-Carlton Mega Kuningan, and it was an exceptional experience from start to finish. From the moment I arrived, the warm hospitality and attention to detail made me feel welcome and valued. Thank you for Melany and her team to provide unforgettable staying experience in Ritz Carlton Jakarta Mega Kuningan.

I had the pleasure of staying at The Ritz-Carlton Jakarta, Mega Kuningan from 9–11 April 2025 while attending an event, and I must say, the experience exceeded all expectations. From the moment I arrived, the warm hospitality from the reception and concierge team made me feel truly welcomed. Special thanks to Irwan Mawlana for his attentiveness and professionalism. The highlight of my stay was undoubtedly the Club Lounge experience. I spent quite a bit of time there, even getting some work done, and the atmosphere was always comfortable and peaceful. The staff—Irwan Maulana, Ema, Azkara, and Prama—were incredibly friendly, accommodating, and made me feel at home. They even entertained me right until closing time, always with a smile and genuine warmth. A heartfelt thank you also for the thoughtful handwritten note and birthday wishes for my mother. It's that kind of personal touch that sets this hotel apart. I truly had a great time and will definitely be returning. Highly recommended for both leisure and business travelers looking for top-notch service and comfort.

Truly an amazing experience ! From arrival to check out 11/10 It is an amazing holiday for our family vacation trip. Thank you for all the staff that welcome us and guide us for everything given to us The lounge, spa, and both of the restaurant is also superb as always

I got good service when I was at the swimming pool with kiddos. Thanks mba Berna and Rani helping my kids in cooking class (hotdog & milkshake), beads crafting, making slime and making refreshing drinks. The facilities is also good and clean