Waldorf Astoria Jerusalem

Just got back from my 16th visit to the impressive Waldorf Astoria Jerusalem. I sent an email before my arrival and within 45 minutes, Gilly confirmed receipt of my email and Ihab approved our special requests. Had a smooth check-in by Alexi from the front desk and he assisted me from the minute I stepped in to the gorgeous Waldorf Astoria Jerusalem lobby until I was completely settled in my room. Great to see George, the smiling Waldorf Astoria Jerusalem doorman back at the Hotel with his warm welcome for every guest. I have been going to hotels over 40 years, yet I have never met a professional, dedicated and caring person such as Maamoon, the Waldorf Astoria Jerusalem Maitre d’hotel. Thank you to Hassan, Hanna, Malek ,Taysir who remembered our custom requests from our prior visits to the Waldorf Astoria Jerusalem Hope to be back home at the Waldorf Astoria Jerusalem very, very soon.

My friend and I enoy eating out in Jerusalem. We have often discssed doing breakfast but couldn't decide among the many choices availablle. Today we decided to go to the much talked abot Waldorf Astoria.. We made reservations for 8:30 AM and arrived early at this stunning property situated near the historic Old City. The breakfast area is adacent to the capacious lobby and has a simple elegance that evokes an earlier hotel on this site from the time of the British administration. We were greeted warmly and paid upfront for an all inclusive meal that includes all beverages and entrees in addition to a sumptuous buffet..Knowing that we could eat and drink to our hearts content took away the concern about add-ons that sometimes mount rapidly. We started with large cups of cappuccinos and ordered an omlette and eggs Benedict. There was a large selection of breads in one corner, a bar and dessert selection in the middle area and an entire room filled with hot dishes, fish, salads and fresh fruits to name a few selections. Israeli hotel buffets are famous and this ranks up with the best. Added to this was the personal service provided by the courteous wait staff. I wish I could name them all. We had a smiling young Israeli woman , a man of my age from Spanish Morocco, a new immigrant from Russia and a legion of helpers who whisked away our used dishes discretly.. We indulged in French toast at the end and toasted our meal with champagne (included). Overall the ambience , the quality and quantity of the food , and the open hospitality made this a memorable experience.. As my friend remarked after mingling with guests and staff alike we experienced a vibrant slice of Israeli life at an otherwise turbulent time. Hats also off to the kitchen chefs and staff for the presentation and tastiness of the incredible array of food and drink.We will be back again soon when visitors return to Israel..

We took a short break to visit Jerusalem, and enjoyed our stay at the Waldorf. Amazing architecture, great service, very spacious rooms, and outstanding breakfast. The Spa area was well maintained, the heated indoor pool was very inviting.

Shocked on the condition and management of this once great hotel. No doorman to great you and watch the front door. Dying flowers on display in not so grand wore out lobby. Room had carpet burns and hallways were beat up and dirty. Still a great location, but barely a 4 star property. Management knows but no dollars available to address the lack of staff, necessary upkeep and repairs. Disappointed would be an understatement.

I’ve came to this hotel after being in another hotel one day before and because this hotel cost twice ,my expectations were high and I was disappointed. The good things are:balcony,very nice breakfast and the fact they left me cakes and champagne in the room because I’ve told it’s my birthday and also central location But the sauna is with very low temperature,somebody took our robe from chair while we were 3 min in sauna,there is no cold water in shower and it is not written that tax will be added to the sum paid(another one hundred dollars)I have found later that tax could be added in small letters but usually you see the whole amount when ordering a room so for me the cost benefit value was low,I have never stayed night in 700 dollars and thought it will be something special but it is not.