Four Seasons Resort Hualalai

The Four Seasons Hualalai is one of the best resorts I've ever been to. The service we received was excellent from start to finish: Check-in, housekeeping, room service, poolside, restaurants. And the property itself is really stunning, situated amongst lava rocks. We had a suite overlooking the King's Pond, which was lovely and spacious. Breakfast at ulu was delicious (the buffet is not as expansive as the buffet at Four Seasons Wailea in Maui), where we only waited for a table one morning and just 5-10 minutes at that. I love beaches, but I was very happy with the pool options at Hualalai. While many people note that the "beach" at the resort is rocky, I think the pools make up for it. Also, you get to see turtles along the beach! Also, the King's Pond allows guests to snorkel amongst their fish and eagle ray, which is perfect for people who prefer a calmer snorkeling experience. Yes, the resort is expensive, but there are very few properties like this. It's large enough that even when it's busy with guests you feel like you have a lot of space. It's a really special place. My husband and I got married there 20 years ago and we returned for an anniversary trip with our teen daughter, and we wondered why we waited so long to return!

an amazing property with breath taking views but i personally prefer Maui beaches less rocky than Kona but the landscape is gorgeous. Highly recommend only disappoint was a slight mediocre service when i ordered a burger

The best property on the Big Island. Great staff, many restaurants , and pools. Food was great ! Beautiful Golf course . We loved it!

We decided to celebrate our 15 year wedding anniversary at the resort after having visited the property 10 years ago for dinner and thoroughly enjoying the experience. Check in was okay. Our check in host provided the standard drinks and checked us in. We arrived around 1pm and our room was not yet ready so they took our bags to storage. Ultimately check in was not very smooth because at 3pm when check in was finally available we spent more than 45 mins coordinating with the front desk to get access to our room. the assistant gm did apologize and checked in on us and offered us extra amenities for the trouble. Rooms-excellent! Huge, great amenities, beautiful tub, huge walk in closets, nice outdoor rock shower Pools-lovely and a wide variety of options, not crowded at all in November and we had great weather except a little windy at times Spa-amenities were under renovation but the tranquility garden was peaceful Kids club: Our daughter enjoyed the kids club which was complimentary and she made little friends! Food and drinks: expensive but very good, The property can be windy. On the morning we were there at breakfast, the umbrella fell on an actual patron! Overall I’m glad we were able to celebrate our 15 year anniversary at the Four Seasons and they did provide us with sparking wine and sweets to commemorate the occasion. Our daughter would love to come back as well!

Be aware they allow conferences at this hotel and they can be very very LOUD. There was a large mortgage brokers conference on the property during our stay. The main large group meeting area was outdoors (its Hawaii after all) and located right outside the door of our room. They had an awards dinner with loud announcing, loud clapping, and tom toms drumming until midnight. I was horrible especially for the price we were paying to stay in this luxury resort. Overall I was disappointed as this experience did not live up to its reputation as one of the best hotels in the world. It was just like every other nice hotel in a resort area I have stayed in. Not a true premiere hotel or experience. I would not go back or recommend.