Four Seasons Resort Hualalai

The best property on the Big Island. Great staff, many restaurants , and pools. Food was great ! Beautiful Golf course . We loved it!

We decided to celebrate our 15 year wedding anniversary at the resort after having visited the property 10 years ago for dinner and thoroughly enjoying the experience. Check in was okay. Our check in host provided the standard drinks and checked us in. We arrived around 1pm and our room was not yet ready so they took our bags to storage. Ultimately check in was not very smooth because at 3pm when check in was finally available we spent more than 45 mins coordinating with the front desk to get access to our room. the assistant gm did apologize and checked in on us and offered us extra amenities for the trouble. Rooms-excellent! Huge, great amenities, beautiful tub, huge walk in closets, nice outdoor rock shower Pools-lovely and a wide variety of options, not crowded at all in November and we had great weather except a little windy at times Spa-amenities were under renovation but the tranquility garden was peaceful Kids club: Our daughter enjoyed the kids club which was complimentary and she made little friends! Food and drinks: expensive but very good, The property can be windy. On the morning we were there at breakfast, the umbrella fell on an actual patron! Overall I’m glad we were able to celebrate our 15 year anniversary at the Four Seasons and they did provide us with sparking wine and sweets to commemorate the occasion. Our daughter would love to come back as well!

Be aware they allow conferences at this hotel and they can be very very LOUD. There was a large mortgage brokers conference on the property during our stay. The main large group meeting area was outdoors (its Hawaii after all) and located right outside the door of our room. They had an awards dinner with loud announcing, loud clapping, and tom toms drumming until midnight. I was horrible especially for the price we were paying to stay in this luxury resort. Overall I was disappointed as this experience did not live up to its reputation as one of the best hotels in the world. It was just like every other nice hotel in a resort area I have stayed in. Not a true premiere hotel or experience. I would not go back or recommend.

This was the best hotel we have stayed at in years. The room was clean and the service was incredible. We had whatever we needed the entire time. Anything you can think of eating was available at one of their restaurants. The snorkeling in the lagoon was fun. We had an indoor and outdoor shower in our room. Room service was fast and tasty. The prices were cheap compared to what we spent on Maui. They even helped us book a fishing a trip. Only negative was the sound of the people in the room above us. The walls are pretty thin.. could here every time they used the restroom.. Other than that 5 stars ;) Thanks Trevor1 you made our welcome and stat memorable forever. <3 Might have been better as just a couples trip without our child. But he still had a blast.

We have been going to this property several times a year for many years. It continues to be truly outstanding, in terms of both the resort property and the level of service. Many of the guests are repeat visitors and the management looks after them. They do not "package" the property, and the guests pay full price -- and don't mind doing so. They are not budget-minded tourists looking for a cheap bargain. It is also a wonderful place for families with young kids.