Lilianfels Blue Mountains Resort & Spa

The high tea was tremendous, well presented and freshly prepared. The scones were sooo fluffy and warm. The sweet treats were delicious too, especially the lemon meringue pie. The hot chocolate was very tasty and there was a good selection of teas / coffees. Lovely setting and they had the fire on which was appreciated on a dreary day. Service was good, if a little slow at times.

Located just a hop skip and jump from the three sisters, this majestic hotel is in a great location for exploring the area. Reception and bar lounge are fabulous. The hotel is starting to show its age in many other areas. Our room was comfy but needs updating as do the public areas. The bar lounge was awesome for a casual dinner and staff were very attentive. The shower in our room is in a bath tub not so good for people with balance issues. Enjoyed our stay but would not rate this as a five star hotel.

Stayed just one night to enjoy the Blue Mountains. The location is superb, walking distance to Echo Point and short drive to Scenic World. On first entering the reception I thought I was in Shanghai, every staff member was Asian and I did miss the Aussie welcome. Anyway, checkin was chaotic, the staff behind the desk changed 3 times while waiting for our room to become ready. The room itself was large, quite traditional, but very clean with some nice touches like a drawer of various glassware. The weather was poor though I did enjoy the indoor swimming pool and also an unexpected game of snooker! Breakfast was a food fight, more akin to what one would expect in an Ibis hotel! Food area was cramped though the quality was good. There was no offer of tea/coffee, one had to go ask for it. Overall, it was the level of service that let this hotel down. For a five start hotel the level of attentiveness was missing. For afternoon coffee we waited 25minutes for just two coffee, and unfortunately our dinner order was mixed with someone else’s which was embarrassing. Plenty of parking spaces including a secure underground car park.

If you want to have a very relaxing experience at a very upmarket hotel in the heart of the Blue Mountains, then this is the place to spend a few days. Within walking distance of the Valley and the great sights of the Mountains make this the perfect location. It is also a great base as it is within easy travel time of other places to visit within the area. The hotel itself is well maintained with very professional and friendly staff who were only too happy to assist. Our room was spacious and was well maintained and the bathroom was excellent. The staff across the whole of the hotel were professional and friendly and went out of their way to be of service. There was a good choice of restaurants on site and we were very pleased with our dining choices at the establishments. All in all, a very enjoyable and relaxing stay and is Highly Recommended.

Had the Luxurious High Tea, served with champagne (Taittinger). The sever didn’t explain what everything was, though we didn’t have any dietary restrictions. The savoury bites were our favourite, and we ate the scones second but would’ve liked to save them for last.