Baker's Cay Resort Key Largo, Curio Collection by Hilton

This was our third year staying at Bakers Cay. This year there was a manually keyed charge on my card for $21. I emailed about it and was accused of stealing a beach towel! I let them know we in no way stole a beach towel, but they did not refund my money, rather said they’d let the manger know. Days later, no refund. I had to submit a dispute case through my credit card. Furthermore, we ate at the onsite restaurant, and left a tip of course. More than 20%. Upon checkout, we noticed that they automatically charged a gratuity, but did not tell us that. So if we didnt really look at the charges, we would have left a $33 top on a $60 meal! Not a trustworthy place, be cautious.

This little gem gets a 5/5! The room was nice, the resort was great, the location was fantastic, the beach was amazing, and the food was top-notch. Top it all off with great staff giving great service. I am very impressed with this property. If you are looking at photos, then yes, the exterior buildings look a bit rustic, but not rustic in a bad way, but rustic in a true Florida Keys kind of way. Key Largo is worth a visit, and staying at Baker's Cay Resort is the way to be there!

Fabulous Resort! We stayed 5 nights and had a wonderful experience. I saw previous reviews suggesting Coconut Wing. We agree! John Hearn (GM ) was nice enough to upgrade us (Diamond) to a bayside 4th floor. ..outstanding. We spent all our time at Coconut beach... beautiful water and great bar service. Thanks John for a great stay!

This was our second visit to this lovely property and we were charmed once again. We stayed in a waterfront room in the Coconut wing with direct view of the beachfront. The property is large with plenty of different places to hide away. The mangrove beach is quiet and feels very secluded. If you want a more lively vibe- the tiki bar at the waterfront beach is for you. My personal favorite is the adults only pool with waterfall and the view of the resident iguanas who sun themselves daily on the rocks over the waterfall. The Dry Rocks restaurant serves great pizzas and casual food. We were a bit disappointed in Calusa this year but the open air dining is still very lovely. We are already contemplating returning next year. Special shout out to Jermaine at the pool bar. All of the staff were exceptionally friendly and welcoming.

There are so many things to say about this property. Excellent customer service, great rooms, perfect views and even a solid gym. But it’s the people and their ability to bring quality for a vacationer. Jethro, the pizza maestro, made me the most delicious pie I’ve had outside of the NJ area. I devoured it whole and came back for more. Bravo!