The Sarojin

We had an amazing time at the Sarojin, where we chose to have our wedding! Thanks to the amazing staff and the beautiful location, we had the best experience we could have ever wished for. They made our special day perfect, and every experience we had was amazing: from the spa to the adventures. The staff was incredibly nice, the food was great and the room was beautiful. I 100% recommend this resort, especially if you are looking for a place for a tropical beach wedding!

This was our second year running visiting this exquisite hotel set in stunning and beautiful grounds which give a wonderful sense of serenity and calmness and which are so well maintained by the ground staff. The pool area is one of the best we have ever experienced and if you like doing lengths this is the perfect pool. The hotel is situated by the sea where you can enjoy miles long sandy beaches with bars and restaurants should you wish to take a break from the hotel. As expected the hotel offers a wide variety of experiences and the day long boat trip was worth every penny with a fantastic crew. The food is delicious whether in the restaurant by the lake or in their dedicated Thai restaurant. The breakfast is out of this world , no buffet but an extensive menu to choose from which we found perfect. The staff were simply exceptional in every respect, courteous, friendly, helpful and our thanks to all of them for being so kind to us. We have been to Thailand many times before and we never go back to the same hotel anywhere but the Sarojin is the exception and we will return again next year. Could not recommend a better place.

We stayed after travelling around Thailand and this hotel is a piece of paradise. It is like nowhere we have ever experienced. The rooms are amazing, we were upgraded for our honeymoon. The staff are wonderful and so kind. Breakfast is brilliant. The beach and pool is great. We will be going back!

Possibly the best stay I have ever had anywhere in the world - this small boutique hotel is absolutely amazing and peaceful- There is no rush - the staff from the gardener too the managers are absolutely 1st Class- smiles everywhere . Some team members have been here since 2004 and they are so happy and want to stay here -the pool is beautiful and relaxing - the food is exceptional Don’t want too many people to visit as being so small is what makes it special So good i have booked my return whilst lying here

We booked a stay at The Sarojin a year in advance, reserving a two-bedroom pool villa for my father’s 80th birthday—a special trip that we’d spent months planning. Unfortunately, what should have been a memorable and relaxing experience turned into a deeply disappointing stay. From the outset, things were off. Two days into our stay, we were asked if we would consider moving rooms—despite having booked well in advance—because the hotel had overbooked and needed our villa. This was incredibly frustrating. We were offered a spa treatment and dinner as compensation, but instead of feeling like valued guests, we were left with the impression that other guests were being prioritised. One of our party was so upset by the situation, she cried. The villa with a pool was a key part of our booking, especially for a milestone birthday, and it was incredibly disheartening to feel like service dropped off the moment we declined to move voluntarily. Another major issue: we ordered a taxi, waited 25 minutes, and watched as taxis were repeatedly given to other guests. Only after we complained were we finally given one. The sense of being overlooked was constant and undeniable. The final straw was at our 06:15 checkout. I travel regularly for business and stay in top-tier hotels across the world, and I have never experienced being treated like this. The transfer car was not allowed to leave until the staff had physically checked the room to ensure nothing was taken. We were made to sit there, in the car, being questioned as if we had stolen something—over standard, three-a-penny slippers! Slippers that no one in our party had taken. If the hotel is trying to be more sustainable by reusing these, then that’s commendable, but inform your guests. Don’t humiliate them. It wasn’t all bad. The beach and spa teams were excellent and a credit to the resort. The rooms were very clean, and breakfast was very good each morning—fresh, varied, and beautifully presented. But overall, the management and guest relations side of things fell completely flat. We had just come from the Anantara in Chiang Mai and the Banyan Tree in Phuket—both truly phenomenal. We chose The Sarojin over the Rayavadee in Krabi after much research and consideration, hoping to end our trip on a high. I deeply regret that decision and only wish we could turn back time. I am a valued client with Kuoni and will be sure to share this feedback with them. Fortunately, my 80-year-old father still had an amazing birthday—which is the one bright spot we’ll remember from this experience.