Belmond Napasai

We spent 10 days at the hotel as returning guests. The hotel has been sold by the Belmond group, the quality of the services we were used to has not changed. The relaxed meet and greet at breakfast time is the usual nice informal meeting with either the guest relation or the F&B manager. The kitchen and the chef continue to perform to an excellent standard, perhaps the breakfast selection seems to have been slightly reduced, but is still more than satisfactory. Egg-captain, soup-station, and open buffet, fresh fruit juices, excellent espresso or iced coffee. The greatest asset of this almost 20-year-old hotel is that all the rooms and public furnishings are made of genuine materials, wood, ceramics, woven fabrics, in an age when natural materials are sadly on the wane. The interior of the hotel, the public areas and the cleanliness of the rooms are impeccable. The room service is precise, courteous (typical of South-East Asia) and infinitely polite. The reception is a high school of guest handling, the welcome and service to guests, the courteous and friendly yet direct style, as well as the garden, swimming pool and beach all make you want to stay. The hotel's landscape and garden designers have made the best of the area, with the infinity pool area showing a different mesmerising face at every part of the day. Anyone looking to relax will find their place here.

Amazing and beautiful place. one of the best resorts in Samui. The resort is located away from any noisy roads etc so it was very peaceful, the room and hotel amenities were comfortable and so clean all requests were easily met. The staff were always helpful and kind made us feel very special.

Dear Ms Elizarova, Mesmerizing and relaxing! You and your team was amazing Check in was a delight with warm welcome! Perfect for couples and children over 8 years. The team under Ms Alla is great. The staff is extremely hospitable and welcoming. Room : beautiful view and well equipped Pool : nice and relaxing Beach : small but loads of activities to do. Very good staff and ample beach beds and beautiful cabanas Restaurants : 2 restaurants on site. Loved having meals in both. Pro tip : get beach shoes to enjoy beach.🙏👍 Gym : well equipped Loads of activities: yoga classes. Our 14 years and 10 years old enjoyed boxing classes , paddle boat class, bicycle tour , catamaran sailing, Wind surfing class. Pro tip : beach shoes must Beach front villas are great

We have just returned from our 3rd visit to the Napasai. Although the hotel's ownership has recently changed, any concerns we had prior to the visit on this account were unfounded. Overall, our experience was just as amazing as previously. First and foremost, the staff are absolutely wonderful throughout the hotel and its facilities. Their personalised service is the best we have experienced anywhere and Alli (Guest Services Manager) is keen to ensure that all is OK. The location is delightful, as are the rooms and the pool gets a special mention from us. The only slightly negative comment on this visit was that we felt the food choice in the main restaurant was a little limited and the food quality seemed to have become somewhat less authentic Thai. That said, we would definitely return and are hoping to do so next year.

Napasai is an excellent, very beautiful resort. Having a private beach with ocean activities, amazing pool, two tennis courts, with a great coach. Rooms are spacious with sea view. Breakfast was great with a variety of Thai and continental dishes. And truly above all the best, nicest, heart warming, and kind service. We can't wait to return.