Conrad Koh Samui

The CONRAD hotel left us with wonderful memories. The hotel concierge proactively assisted us with various procedures. Since our room wasn’t ready upon check-in, they kindly offered us complimentary coffee. The hotel upgraded our room for free, and we had a stunning sea view and sunset. There were many activities available, including morning yoga, my first experience with Muay Thai, and kayaking and paddleboarding on the beach. The hotel’s beach has a large shallow area perfect for snorkeling. We stayed for two nights, and even though the checkout time was at 12 PM, the hotel allowed us to continue using their facilities after checkout. It’s a fantastic hotel, and we would love to come back if we get the chance!

Our stay at the Conrad Koh Samui in January 2025 exceeded our expectations. We are Hilton Gold Honors members and we were offered an upgrade that was processed and shown on the Hilton app a few days before we arrived. The complimentary breakfast in Zest was really good (more on that below), and wasn’t just a continental breakfast (like some US Hilton hotels), but a full breakfast offering. We transferred from the Anantara Bophut using a car arranged by the Conrad. Our room wasn’t ready when we arrived, so we waited for an hour or so in the Ko Loung taking in the fabulous view. There is building work going on in the hotel, but the management have done everything possible to reduce the impact on guests. The check-in area at the main entrance is being remodelled so you are bussed down by golf cart to the Ko Loung for the formalities to take place. Zest is being comprehensively rebuilt, so breakfast and the Thai restaurant have been moved to the area immediately below where Zest will be when it is reopened. I would repeat that the impact on us was minimal but I note it here for completeness. We met Daniele the new head of F&B on our first morning at breakfast. He had only been there a week or so, but was helping out clearing dishes and talking to guests. We are always impressed when a hotels senior management team take time to regularly talk to guests to find out how they are getting on and whether there is anything they could help with or take on board. We bumped into Daniele and Marco (the GM) frequently and they always stopped to have a chat and they remembered and followed up on earlier conversations. Top marks to both of them. This attitude was repeated by nearly all staff, who were unfailingly friendly, helpful and keen to help in whatever way they could. The breakfast location was fabulous with a great view and nicely spaced out tables. Unsurprisingly, the buffet had an Asian slant, but there were still quite a few western dishes. On my first morning I took a Greek yoghurt from one of the refrigeration units, but couldn’t find any muesli or berries to mix with the yoghurt (one of my favourite breakfasts). One of the chefs saw me looking around and came to ask me if he could help with anything. He said that they did have muesli and blueberries and that he would get some brought to my table. This was then remembered each morning thereafter without me having to ask. Our one bedroom villa was fabulous. We automatically let out a ‘wow’ when we first walked in because the view was truly breath taking. The bed was extremely comfortable and the air conditioning worked quietly and efficiently (not always the case). It seemed enormous after the Anantara and our private infinity pool added to the luxury. Housekeeping were excellent, and they saw to it that there was never a shortage of complementary bottled water. Whilst the resort is quite large and spaced out, we never had to wait more than a few minutes for an electric golf buggy to collect us and the drivers were always professional and friendly. We used Ko Lounge for pre dinner cocktails each evening, and the service and quality of the drinks was exceptional. It should be noted that the Conrad is quite remote, so you shouldn’t be surprised by the pricing of food in some of the restaurants. In saying that the price of the drinks in Ko Lounge and the Thai dinners in Zest were quite reasonable when taking into account the service and quality of what was delivered. Overall, we would say that this property is one of the best hotels that we’ve visited. The Conrad Koh Samui is a jewel in the Hilton portfolio and we will certainly return. We’d like to thank the team for a truly memorable stay.

We just left after 5 nights at Conrad Koh Samui and we are already planning our next stay. As dedicated Conrad fans, this resort truly exceeded our expectations. The entire areal is beautifully designed and the complimentary buggy service makes it easy to explore. We received an upgrade to the Premium Ocean View Villa 213, which offered stunning views, complete privacy, and exceptional comfort in a modern and luxurious environment. My special compliments go out to the staff, who provided us with exceptionally friendly yet unpretentious service, which we highly appreciated. If you are looking for a beautiful hotel that offers privacy and space to celebrate a special day, you will love Conrad Koh Samui.

The service, the staff, the Gen Manager Marco A., and the resort itself were all excellent. Unbelievable personalized service. Our family was in Thailand for 2 weeks and 1 week in Japan staying in several Hilton properties and Hyatt as well. But the service we had at Conrad Koh Samui was simply outstanding!

My friend stay here before and he suggested this hotel to me. This hotel is as good as he said. The hotel location is extraordinary. Every part of the hotel is facing the ocean. Every room has an outdoor pool, its big and clean with enough privacy. There is a huge bathtub I have never seen before. One of the most funny part is there is a farm inside the hotel area and the staff said some of the food is basically from that farm. I would like to give manager Hely credit. Even during her day off, she still keep replying to my text 24/7 and helping with booking the restaurant and activities, call the golf car for pick up.