Hansar Samui

Hotel has 3 floors please be aware there is no lift so if your mobility isn't too good avoid this hotel. Breakfast staff were really lovely but found the poolside staff not as accomodating, they even started taking the parasoles away on the beach around 4pm. Rooms were lovely and cleaned everyday, we was on the 3rd floor so had a great view of the pool/sea. Not sure if you could see this view from floor 1. Beach was lovely but very hard to walk on as your feet was sinking in the sand so made it very hard to walk on. The sea isn't the cleanest so used the pool to cool off. Pool area got very busy but found it quietened off around 3pm. Nice path that leads to the Fisherman's market roughly about 5 mins walk, some nice bars and restaurants. Overall compared to the rest of Koh Samui Fisherman's village is the nicest place to stay. Avoid Chaweng and Limai it's full of backpackers and dirty beaches full of plastic bottles and litter.

Great location on the beach and close to Fisherman’s Village, modern feel, really helpful staff and didn’t have to queue/wait for any food/drink at the times we ate. Our room was upgraded to the top one and we couldn’t ask for more, spacious, great views and clean, aircon a little noisy but you get used to that quickly.

Our experience at this hotel was disappointing. Things started off poorly, though we sincerely appreciate Judy’s efforts to make things better—thank you for that! One major issue was the air conditioning, which was extremely noisy. It took me a long time to fall asleep, which is frustrating when you're expecting a restful stay. The staff did their best to help and addressed some technical issues, even offering to move us to another room. However, the alternative room was smaller and had a significant humidity problem, so we decided to stay put and eventually got used to the noise. Breakfast was another letdown. We were surprised that there was no fresh-squeezed juice, and the overall selection was quite disappointing—not at all to our taste. On the positive side, the staff was consistently kind and helpful, which we truly appreciated. However, the room layout felt odd, with the shower taking up a large portion of the space, and there was a noticeable lack of a chair. For a relatively new hotel, many of the facilities already felt outdated, which was unexpected. Overall, while the staff was great, the hotel itself did not meet our expectations.

Great hotel and staff in perfect location. Staff are so helpful with any issues quickly resolved and plenty of restaurants close by. Would highlight Dear on the front desk who helped us make our holiday so enjoyable. Pool nice with easy access to beach.

Staff very professionnal and friendly : THANKS to Leo and Angel .. to A at the Tours and Travels desk , to Kwan always listening to improve the quality of the restaurant, to Aom smiling everytime … and to Moï and Wat at the pool and Beach ! The house keeping is also excellent and discret. All these reasons make of me a several times happy returning customer .🙏🏻