Melati Beach Resort & Spa

Unfortunately, we checked in and immediately checked out. The staff was very helpful and nice; but the room had many (many) mosquitoes, the power cut 3 times in 15 min (total darkness), and none of the power outlets worked in one of the rooms. It was our honeymoon and my wife gets bad mosquito bites, so we had to find another hotel and leave immediately. An upgrade was offered, and the staff was understanding and kind, but we had to go. To be fair; the whole island has mosquitoes, but I think that the older construction of the buildings and significant amount of decorative ponds (as beautiful as they were!) contributed to the mosquito problem. The hotel we moved to had no notable mosquito issues, even outside of the rooms. I understand the no refund policy, but would have appreciated even fractional consideration given there were multiple apparent issues beyond the mosquitoes. They did comp our transfer expenses, which was a nice gesture, but that was de minimis compared to the nightly rate for our room. 2 stars versus 1 star because of the polite staff and their offer for an upgrade was a nice gesture.

Lovely hotel with The Most Amazing People taking care of you. Noni, Kevin, Poo, Pat and everyone at the beach and Spa. We had a beautiful garden room pool villa. Noni was the loveliest man making sure that we had everything that we needed. We will definitely return to this gorgeous Hotel.

My partner and I had an incredible two-week stay at Melati, and one of the highlights of our trip was our experience at Kan Sak Thong Restaurant. The hotel itself is beautiful, and all the staff were exceptionally friendly, making us feel right at home from the moment we arrived. We absolutely loved the cooking class with Chef Ken! He was incredibly kind and personable, making sure to explain everything clearly, especially when it came to the essential ingredients for authentic Thai cuisine. The food we learned to prepare was nothing short of delicious, and you can truly taste the authenticity in every bite. Chef Ken’s expertise really shines through in his teaching and the dishes he creates. It was an unforgettable experience, and we highly recommend it to anyone looking to dive deeper into Thai cooking. We also had a great time with the fitness lessons led by Dew and Kookkai (hope I’ve spelled his names right!). They made each session enjoyable and energetic, which was a wonderful way to balance our time exploring and relaxing. A special thank you to Ning and Pad as well, for always providing such wonderful service. Your smiles and professional level of service made our time even more enjoyable, and we truly appreciated it. Thank you to everyone at Kan Sak Thong and the Melati team for such a memorable experience.

Reading through some of the reviews before we visited in Feb 2025, we were a little worried about the quality of this hotel. Believe me there is nothing to worry about as this hotel is really nice and we have stayed in resorts from the Maldives to the Caribbean. Whilst some parts are a little tired i.e. jacuzzi doesn’t work and the bedroom showers can be slippery the negative reviews are so wrong it’s just a beautiful place. We stayed for 14 nights in a Pool Villa Suite with a huge master bedroom, two really big bathrooms, outdoors shower, a lounge and a courtyard/patio affair with the private pool. The hotel area from the entrance side starts with the beautiful lobby building and meanders down past all the rooms through beautiful gardens. The other place where you want to be is the beach end of the hotel, which has the main infinity pool with amazing views, the breakfast area which doubles as a beach restaurant at night, and the kids club. Distance from the lobby side to the beach side is about 200m, which is a lovely walk through the well kept gardens. Unless you are really old and frail, im not sure how can anyone complain about a 5 min walk through a beautiful Thai garden? The hotel felt pretty full, which was a positive thing. It was a quiet, relaxing atmosphere, where you can just about get a free sunbed every day, and enjoy the pool and beach area with about 10-20 other guests. There was some towel-booking, but the staff was happy to remove them if you ask, as per hotel policy. During a typical pool day, it was a mix of 3-4 families with toddlers, some couples and then mostly older people. Breakfast was great, with all the fresh fruit and pastries and eggs of every description and whatever you can think of. I ate Thai food in the hotel restaurants, which was fabulous and quite affordable. Beach was nice, no rubbish the water is shallow but very safe and the main pool was just so nice and looked out over the bay. It’s a small beach, the only other occupants being a bar to the right of the hotel, and a few villas to the left. It’s c. 500m from the hotel entrance to the main road, where you can find a supermarket. So theres really nothing where you can walk to, which might be an issue for some but its remoteness is a positive as it’s chaotic outside! A must is the Thai boxing, Thai dancing, Beach BBQ and Valentines Night meals. However a warning don’t buy the privilege card it’s a scam as I had a sizable balance on it at the end and it was not refunded. All the staff are amazing and very friendly, with smiles and bows all around, working all day to keep the grounds and rooms clean and guests comfortable. Everyone understands English and there was no problem communicating our wishes, be it a drive to pharmacy or the outstanding brand new hospital. Thanks Melati!

I have to say that this hotel is one of the most magical places that I have ever been to! My family (around 20 of us) and I went for my aunts 50th birthday and every staff member (not notably Bee, Kevin and Gigi) made us feel so at home and welcome and comfortable throughout our stay, we wish we could stay. The premises are gorgeous and the spa facilities worth every penny (I still dream of many of the massages and treatments I got), although we had an issue with the AC of the first room the staff were so swift and provided an upgraded room which was so spacious. Close to the main airport it is pretty well connected and the staff were super helpful with finding cabs. We had half board and the food was amazing, we got to also enjoy some cultural nights (with thai dancing and fire shows). Overall I would really reccomend this spot, everything was so perfect and I can't wait to go again!