The Ritz-Carlton, Koh Samui

This resort surpassed our expectations on many levels. We would love to visit again. The new manager Kevin is very warm and welcoming and goes out of his way to ensure his guests are happy, welcoming feedback and addressing concerns. We were particularly impressed with Tarn at the kids club who my son was very fond of and truly a credit to this hotel. This resort gives a very good value for money proposition for anyone wishing to stay at the Ritz Carlton group. We have previously stayed at Fari Island in the maldives and Phulay Bay in Krabi and were not disappointed here. Highlights included the Free flowing cocktails and canapes daily, the kids club and beautiful ocean view pool villas which were well equipped. Our son felt very happy and looked after on many levels which was a huge plus for us as he is two years old. On one night they set up a Teepee with balloons and gifts in our room for him. Thank you Kevin and your team.

Fabulous location, spacious and clean rooms with your every need thought about before you know you need it! Highly attentive, welcoming and polite Ladies and Gentlemen. A visit to The Spa is an absolute must for a massage which was one of the best I have received.

Sea Breez Grilled Restaurant is our favorite restaurant. 🥰Mr. Ar the staff there, served us very friendly and professionally. The food was delicious and the service was excellent. One thing that impressed us was that the staff at Sea Breez Grilled restaurant could remember our three names, making us feel warm and important to them. They were also lovely to us and we liked the atmosphere there as well. The journey was a bit difficult, but it was understandable because it is a very big hotel.

This hotel is situated amongst beautiful vegetation on the side of a hill. The roads are a bit up and down which would not normally be suitable for guests like myself with mobility issues, but the hotel operates a system of golf buggies running 24hr all is needed is a phone call from your room or ask any member of staff and one will be sent to you immediately, excellent service indeed. Everything about this hotel is fantastic from all staff to incredible food to excellent rooms.Local Entertainment is provided at weekends and special food nights are a regular thing. The one thing that really set's this hotel apart is it's highly professional staff from kitchen to house keepers to the gardeners everyone is so friendly and 99% of staff address you by your name, a very personal touch. The hotels management are all super friendly and always have time to speak to you and on hand to resolve any issues. I have not been to many hotels in my lifetime that offer such a friendly and personal service. This hotel receives tremendous reports which are truly deserved as they go the extra mile to ensure it's guests have a truly remarkable stay with them. There is not much more one can say about the Ritz Carlton except to thank all of there wonderful staff for a truly special vacation. I will be returning there in the next year or so. So I will finish with a big thank you to all of the staff from Directors down to the rest of this great team .

My family (husband, 2 daughters 13 & 17) and I stayed at the beautiful Ritz Carlton Koh Samui resort in August 2023 and again in August 2024 for 10 nights, while travelling to Thailand and Singapore, we absolutely loved all aspects of this luxurious resort, which is why we couldn’t resist booking again! Many hotels on the island offer similar facilities, like the stunning villas with private pool and terrace, the variety of restaurants, luxury spa etc....but what stands out at the RC is the service and the people. The service is exquisite, every staff member you encounter is kind, thoughtful friendly and welcoming. A true credit to the Ritz Carlton team. We stayed in the Ultimate Pool Villas which are beautifully designed, spacious and comfortable with your own private pool and terrace overlooking the ocean. Simply perfect. There is a buggy service available to move you around the resort, but we enjoyed the hot, hilly walks, much to the driver’s amusement. There are 6 fabulous restaurants all offering different cuisine and specialties. We were spoiled for choice. The food is a real highlight, particularly the seafood and the extensive breakfast options. If you're celebrating a special occasion then the Ritz Carlton goes above and beyond.... it was my birthday and they made it so special, with multiple cakes, flowers, balloons, singing and treats all day! It was really wonderful- thank you I have to mention several incredible staff members who made our experience extra special; Ping, Beauty, Nan, Ray, Ana, Maprang, Nino, Sonia, Patricia and Adam! There are many more members who deserve praise too. Finally to add, the Spa is a beautiful oasis of calm, my daughter and I had a wonderful visit with the Spa team for relaxing massages.