The Westin Hapuna Beach Resort

I first fell is love with this property on 2000 when we visited for Honeymoon. Christmas 2024 was our 7th visit and 2nd Christmas here - it will become an annual tradition. The hotel is stunning with large lobby that is open to the ocean! We booked this trip on points and all range as available was a ground floor room with lanai but it turned out perfect as we had a beautiful ocean view and were steps from the beach! If you have Marriot status ( I have their highest level with Ambassador) please be aware that at peak seasons such as Christmas- they are at capacity so room upgrades and late check out is unlikely but the platinum breakfast is a great way toy start the day and they brought us a lovely welcome gift of cheese and wine! Book cabanas early during peak season - we booked Christmas Day in July when it was one of the last available! Rooms are bright and large with lovely large bathrooms and patio! Cleaning was the only thing that could have been better and was inconsistent! Staff are lovely - many have been there for years such as Jerry the great Barman at the pool and all the ladies at breakfast ! Beach front location is amazing

Traveled with my husband and 15 month old. We enjoyed staying at this family friendly hotel with great customer service. Spacious rooms to spread out. The kids pool has a shallow platform area for the little ones to splash around. Helpful concierge. Golf is right next door and my husband enjoyed the course - especially the ocean views. Amazing food. The resort is also the perfect size. Plenty of offerings but still feels small and intimate.

The Westin Hapuna Beach has changed hands several times. The Westin has done a great job with the updates and the property is beautiful. Overlooking Hapuna Beach, the sunsets and sun rises were beautiful. Views of Mount Hualalai and Mauna Kea can be seen on clear days. A variety of restaurants to accomodate different travelers budgets was nice to see. The staff from the valet, to the front desk, housekeeping, cultural activities and beach were the best. Always friendly and helpful. Such a great stay! Didn't want to leave.

Valet Parking – On arrival valet parking personnel were great, but they always are. Front Desk – Check-in was with Michael; I remember him from when it was named the Hapuna Beach Prince Hotel. He has always been so nice and friendly and our ‘Mahalo’ for his assistance. The Housekeeping Personnel, they are always the same, Super Great. Concierge – Amy – Prior to our stay Amy was so kind to make our Thanksgiving Dinner reservation at the Ikena Landing and we definitely appreciated her assistance. Naupaka Beach Grill – We got to see Bruce and Roydan, they are so super nice. We got to meet Jonathan who was just like Bruce and Roydan, a kind gentleman. We met, I think his name was Jeff, good guy. It was great to see Jerry, unfortunately, by the time Jerry starts working we are off to our room, but Jerry has always been great to us, and we occasionally talk about Fiji, our third favorite place to visit. Piko Coffee Bar – All personnel who work at this bar are Wonderful, friendly and down to earth people. What was the best, we got to see Mike, haven’t seen him forever, he greeted us with a ‘big hug’. Naupaka Beach Grill – Food – My husband and I were so disappointed they got rid of the soups. We loved the chowder and Portuguese sausage soup, sooooo good. The sashimi is still the best, love it. The cheese cake is to die for, so fluffy, good job. But what happened to the Fish n Chips, they were watery and why so yellow batter? Piko Coffee Bar – Food – This has to do with the food sold in the back area of the bar. Great hot dogs. What happened to all good cake, the coconut cake, the carrot cake? Used to have good sandwiches to go, but no more. I know we are picky, but we miss how everything use to be. My husband and I still give them '5' stars. Next stay will be 7 nights instead of 6, wish it could be 2 weeks, wish we could live there. Mahalo

Upon walking into the expansive and open lobby there is definitely a wow factor! Stunning views from every corner of this beautiful property set in a gorgeous landscape that looks down on the gorgeous white sand beach and scenic backdrop. The food at all of their restaurants was fantastic! We had dinner at their sister property which was a nice option however we had made the better decision to stay at the Westin. It was the nicest of the two with a recent renovation and the property as a whole was so amazing. We drove around to other beaches and resorts and would choose the Westin in a heartbeat! We would highly recommend this for anyone and are looking forward to returning in the near future.