Mandarin Oriental, Kuala Lumpur

The service was great overall. At the all-day dining restaurant, the staff addressed me by my name which was a nice gesture. The chocolates and complimentary cake were also a nice touch. Even though the hotel interior is a lil dated looking, the overall stay is still comfy.

Great room with views of park and great service. Shame that bar was being renovated but beverage manager bent over backwards to accommodate us in the lounge. Breakfast was varied and well laid out. Selection was good. Otherwise good experience!

Everyone was so welcoming and kind Treated like royalty and pampered throughout our stay from being hy the pool, the aqua bar, the spa and reception Did the buffet dinner one night but found here the staff were less welcoming for some reason but not to the point we wanted to leave. Only compared to the rest of our experience this below. Rooms cleaned immaculately and really could not be happier Thank you

The Mandarin Oriental is quite simply one of the best run hotels on the planet. The management staff is really firing on all cylinders here because every single interaction you have throughout the day is cantered around genuine hospitality and personalization in the most authentic of ways. The design is elegant, the colours are warm, the textures are plush… in an era where all modern hotels are impersonal and grey, the MO is colourful, whimsical and magical. From the impeccable turndown service, warm welcome at check in, to the personal escort I received tonight to the nightlife zone below the hotel, the staff is always there to ensure you feel welcome and appreciated. A special note as well to the lovely team hosting during breakfast and at the pool area where I camped out for the day in one of their incredible cabanas - thank you, your team and property is truly world class.

Located in the heart of Kuala Lumpur is this lovely hotel. Location is good to several museums and other tourist attractions. The rooms are comfortable and very clean. You will fall asleep easily on the bed as they are so feel like a cloud. The staff is very helpful. Drivers and guides can be arranged through the staff. We ate at the Lai Po Heen restaurant that is in the hotel. The food was excellent and the servers were there for your every need. We spent Valentines Day for dinner and there was a set menu which was perfectly wonderful. the staff greeted us most cordially when we entered the restaurant, what a lovely feeling to be acknowledged by your name.