Shangri-La Hotel, Kuala Lumpur

We stayed here for a week in February, my husband, daughter and son in law. This resort is absolutely stunning. My daughter booked it as it was in the triangle, convenient to the key locations. The rooms were big and the food was amazing. We also had our laundry done. Walking distance to eateries and pubs. Just down walking at night the view of the twin towers was breath taking. The staffs were very polite, we loved our stay here.

My experience at Shangri-La Kuala Lumpur was nothing short of exceptional. From the moment I arrived, the warm hospitality and impeccable service stood out. The staff went above and beyond to ensure every detail was perfect courteous, attentive, and genuinely kind. The atmosphere exuded elegance and comfort, making every moment truly memorable. A heartfelt thank you to the incredible team for making my stay so special. Highly recommended! Thank you to SYAHAR,HANA, VERONICA, SABRINA and LYNUS

A traditional, world-class, luxury, 5 star property. The amenities are first rate, including a Manhattan-style bar and grill, Chinese and Japanese restaurant, buffet-style restaurant, lovely pool area, spa/salon, shops and a club lounge serving breakfast, afternoon tea and complimentary canapes/drinks for 2 hours daily. It is worth paying a little extra for a Horizon club room for access to the lounge. (The room was extremely comfortable and luxurious). My wife and I stayed for 4 nights and had a most enjoyable stay. The real difference however that makes this hotel stand out, is the exemplary courteous, friendly and efficient manner of every single member of staff we interacted with from check-in to check-out. I feel I must pass on our congratulations to the whole team at the hotel for a truly memorable visit. Thank you all!

Such a good hotel and so kindness. Breakfast was so good and diverse me and my wife had good times there. It's so near to KLCC and the room has good view of city. I was there for 6 nights it was a good experience. Foods were fresh and delicious. I offer to taste the coconut ice cream

From check in to check out the whole experience was excellent. A very nice hotel with equally fabulous attentive staff. Our suite was excellent, Pool area and spa were also excellent. Location is great for all attractions KL has to offer. Breakfast was plentiful and we ate in the Shang Palace which was also excellent.