Disney's Grand Floridian Resort & Spa

Visited the hotel during a morning of viewing Christmas events around Walt Disney World Resort. Arrived by monorail. Impressive Christmas decorations and homemade gingerbread house built to (relative) scale. Cool that you can just walk around the hotel inside and out to explore the various areas. It was very hot when we attended so didn’t spend too long outside however the manicured lawns, fountains and walkways were beautiful.

Visiting guests beware!!! Just had an rsvp to 1900 park fare for dinner. Be aware as a guest you will receive “guest service”. Joined 2 handicap friends for dinner and Upon arrival we were told we had to park across street or pay $40 valet. Fortunately there were shuttle buggies taking people to and from hotel at the time. We were told they ran until after 10pm. After dinner and shopping, we asked valet to assist with shuttle back to car & were told they come every few minutes. After waiting patiently for 15 minutes we asked again for shuttle and they told us there was no one available to assist because they were assisting on site guests and event guests only. Valet desk asked us if it was possible to make other arrangements for transportation back to the guest parking lot with my two disabled friends. There was not even assistance with directions to the crosswalk and we were turned away. Terrible experience with handicap guests and visitors. We will never return.

I would rate this stay a 2 out of 5, when compared to the cost. Hotel lobby is amazing and the seasons gingerbread house was up. I was left to remove my luggage from my car while the valet for parking stood watch waiting to take the car. Even though I did not require a bellman to take my luggage( 1 suitcase per each person) they never offered to assist with lifting or a luggage cart.

The hotel had beautiful theming and was conveniently close to Magic Kingdom. We dined at the quick-service restaurant multiple times and enjoyed every meal. We also ordered room service, which was delightful. Our room was comfortable and spacious, with a special view of the fireworks. While we enjoyed our stay, I do wonder if it is worth the high price tag. Personally I feel you are paying more for travel convenience to Magic Kingdom rather than additional resort offerings. As the flagship resort it should go above and beyond other Disney Deluxe resorts and have extra touches that are included in the room cost.

Stayed for 4 nights during our trip to Orlando. Worth every penny, we absolutely loved it. Can walk to Magic Kingdom from here, or take boat or monorail, we tended to walk. We stayed in dvc studios with a lagoon view and the room was great. Beautiful resort and we will be back.