Villa d'Este

Landmark building for Lake Como!You need to visit its Gardens and the waterfall for a jaw-dropping experience. The hotel itself and all the public areas need serious work and renovation in order to compete with the other options you have in Comi nowadays.

Stayed via Amex Centurion FHR, and to celebrate my girlfriend's birthday. No upgrades since fully booked. No worries. Check in took too long, but the front desk was helpful. Had requested flowers in the room, not there. No worries as the bubbles were there... The good....Veranda staff and service, cuisine and the giant wine list are all brilliant, perhaps the only reason to visit. The bad...Lake Terrace bar under-staffed. Had to finally chase down the lone person serving many tables for a simple digestif. The ugly...Other than the bedsheets, the room was horrible. Old and falling apart. Dead mattress. Dead carpet. Air-conditioning not designed to handle July heat. And the bathroom was simply awful. Fixtures at par with a Motel 6. A plastic rotary shower mixer handle? Impossible to set water temperature in the slippy bathtub. Such oversight at such an "exclusive" hotel? Seasonal hotel does not mean you do not use the off-season to upgrade. So many jewels in Italy are falling apart. Sadly this is no exception. Passalaqua, GH Tremezzo, MO, and Il Sereno are all far better options.

Arriving at Villa D’Este we were warmly greeted by the entire hotel staff. Most notably, Cristiano Coppola at the Reception Desk took great care as he showed us a stunning waterfront room overlooking Lake Como on the top floor. We were exhausted after traveling overnight and Cristiano sent us up a chilled bottle of champagne and sweet treats as we celebrated our wedding anniversary. It was exactly what we needed and immensely thoughtful! We look forward to our next vacation to Lake Como! Thank you to Cristiano and the entire staff at Villa D’Este for an amazing stay!

One of the most majestic hotels I've been to. From the splendour of its grounds to the level of service at its restaurants everything conveys glamour and opulence. A must see property well worth a tour if not a stay. We had dinner at the Grill and it was a magnificent culinary experience not only in terms of food but also the level of service.

A really magnificent resort that rivals the best in the world. The grounds alone would be worth a visit, but the service, cuisine, and ambiance make it truly unique. I was super happy with la colazione italiana - overwhelming choices and a coffee that will make you weep. The gym is pretty nice for an exceptional Italian hotel (which often aren’t very significantly appointed). The floating pool was another huge plus with the lake literally surrounding (and underneath) it. Service at the level you’d expect at a five star like this one - would recommend.