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The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference!
Rimrock Resort Hotel
Mountain Avenue
Lake Louise, Canada
T0L 0C0
Nearest Airport: YYC
We absolutely loved our 4 night stay at the Rimrock and our only regret is that we didn't book for longer. The room was a decent size, well equipped, and the mountain view from the window was so beautiful. Our room was clean and in a good condition, a little dated but that wasn't an issue for us as we didn't expect ultra modern rooms. We were using public transport during our stay so the bus stop being located directly outside the hotel was very useful for our trips down to the town. We dined at the hotel's Larkspur restaurant and really enjoyed the food and ambiance. Everyone of the interactions we had with the staff were positive. A special mention to Subha and Bill in housekeeping, as well as the housekeeping manager Marie, who were all very helpful during our stay. We will definitely return for a stay sometime in the future, and take a trip on the nearby gondola, something we ran out of time to do.
Joy A
The calming midday ambiance and soothing music fostered a relaxing atmosphere. However, upon uncovering my eyes, I unexpectedly observed my therapist, Samantha, apparently asleep while kneeling at the table's edge, seemingly napping on my mid-massage. She might have a long day.
Maricel A - Lethbridge, Canada
We had an amazing stay at the rimrock! All employees were kind and friendly, a special thanks to Julie at the bell desk who went above and beyond each day. The food was delicious, particularly the breakfast at primrose. Shout out to Ben and Nicholas! We’ll be back!
652J_Dizzle652 - cunti
Recently stayed for three nights. Great stay. Slightly out of Banff centre but view more than makes up for that as does the complimentary bus pass for travel down to/back from town centre. Stunning valley views from our room and from the Larkspur restaurant/lobby area. Prompt and attentive service in all areas. Excellent service from Rhona & Lauren in Larkspur & Primrose. Only one issue during stay and this was promptly dealt with. Would have been good to try Divas but was closed every night for private functions.
RussellERennie - Inverness, United Kingdom
We are writing to express our dissatisfaction with the therapist named Samantha. My wife and I had a couples massage and were disappointed with the service and lack of experience demonstrated during our session. Additionally, her apparent illness, evidenced by coughing, made my pregnant wife uncomfortable. We had specifically requested a therapist with strong pressure, but unfortunately, my wife did not receive it and ended up with neck pain. We believe that the therapist at your establishment require additional training and experience to ensure the provision of quality service. In contrast, the experience I had with Charlie was exceptional. He provided the best strong hand massage I have ever experienced and delivered high-quality service.
Rishi s - Toronto, Canada
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