Rimrock Resort Hotel

The Rimrock is a great place to stay whilst visiting Banff. The location is a little way out of the town but this makes it a nice chilled relaxing place away from the hustle and bustle of Banff. It’s set up the hill with amazing views. The shuttle bus is regular and free from right outside the hotel but if possible the staff will drop you down if they aren’t too busy with check ins. At -27 one evening we were very grateful for them doing this extra service. All the staff without exception were polite and friendly. Everyone chats and shows an interest in where you’re from, how long you’re staying, what activities you are doing. If they can help make your stay any more enjoyable they will. The only thing that was a disappointment was that due to the time of year we stayed they were at approximately 35% occupancy which meant that on the first day we had an amazing buffet breakfast but, from then on it was menu only and wasn’t anywhere near as good or enjoyable. I totally understand their commitment to cutting food waste but I think in a hotel of this standard it let it down. I would definitely recommend this Hotel to anyone coming to Banff for its location and high standards.

Our stay at this hotel was unforgettable, with breathtaking views from the room that made it extra special. A heartfelt thanks to Amrit, the housekeeper, for changing the bedsheets every day without us asking. This thoughtful touch made all the difference, especially since my wife suffers from a dust allergy. Outstanding service that truly stands out!

The Rimrock Hotel is situated on a cliff atop the town of Banff, Alberta with commanding views of the Canadian Rocky Mountains. I recently enjoyed a four-night stay with my wife to celebrate our wedding anniversary. The property features rooms with mountain or forest views, a pool, gym, spa, three restaurants and a café, indoor parking, as well as a large lobby-bar area with a panoramic view. The rooms are modern and well designed, the staff is very kind and helpful (many Australians and British staff members), and the peace and tranquility of this beautiful setting are relaxing. The Banff hot spring is walking distance, while a public bus offers free rides (with ticket from the front desk) to and from the Banff village. The concierge is so helpful —- they recommended to wonderful hikes to Johnston Canyon and Marble Canyon, and the hotel provided complimentary hiking crampons and poles.

We loved our stay at the Rimrock Hotel. The entire staff was helpful and kind. The bell staff was amazing, always there to help with any questions, provide rides to/from town or to the ski shuttles. We ate at Primrose and Larkspur, the food and service were outstanding. I visited the coffee shop every morning which was also great. The view from our room was beautiful. We would definitely stay there again.

Rimrock exceeded our expectations! The concierge was very helpful while we were preparing for our trip. Charlotte checked us in at the front desk, and she informed us about all the resources at the hotel and was very warm at our arrival. The room was very cozy with a spectacular view. We even enjoyed relaxing in our room between activities. The restaurants were delicious. We happened to be there during NYE, and the hotel was very festive. Would also like to acknowledge the bell desk team and concierge for their exceptional assistance during our time in Banff. I would definitely recommend Rimrock, and look forward to another visit in the future!