The Ritz-Carlton, Lake Tahoe

I stayed at the Ritz Carlton Tahoe for my birthday this past weekend. I would say my experience was nothing short of phenomenal. Matthew S. (the front desk manager) made sure that this weekend was surely one to remember. He went out of his way to help me with a reservation at the Ritz restaurant, Manzanita. I especially want to thank Chef Christopher for his amazing food (best filet mignon I’ve had), our wonderful waitress, Brigette, and sommelier, Lesley. They were knowledgeable, friendly and welcoming. I would highly recommend this hotel for weekend getaway to go skiing, celebrate a birthday, or to relax with family. The property is beautiful and it is literally on the ski lifts making it very convenient to have a great day skiing. Thank you once again! It was the staff that made this a memorable weekend.

You know that the Ritz-Carlton should be good, but I wish I could give the staff at this hotel more than 5 Stars! On short notice, I planned a trip to the Ritz-Carlton this past weekend to propose to my girlfriend, and every person at the hotel that we encountered went above and beyond! To say that Jessica made memories happen for us this weekend, would be an understatement! If you're planning for an important and memorable life event like a proposal, birthday, or wedding at the Ritz-Carlton Lake Tahoe, reach out to the concierge and ask for their input! Jessica might actually be a magician to have pulled off what we asked of her on short notice, but she and her coworkers are also incredibly thoughtful, caring, and went above and beyond for us! I'll write a second review for the restaurant, but because they all worked together as a group at this hotel and coordinated a memorable weekend, we also had an amazing dinner at the Manzanita restaurant! Neil, the bartender, is awesome. He made a fantastic dirty martini, was knowledgeable about many different bourbons from their huge available selection, and made the pre-dinner drinks an event on their own! The dinner was also amazing, but it was more than memorable when the chef and the manager, Justin, stopped by as well! The people working at Manzanita are wonderful! Our room also had incredible views, was very clean, and the staff added such an incredibly personal touch that we are worried that no hotel will match up to this in the future...so we will just make sure to come back for our anniversary!

By far one of the best Ritz and Exceptional staff and service. Starting from Arpit in the call centre who made sure that the reservations were unto par and followup via email and phone call. Frank Frank at the front desk is your GOTO person - extremely helpful, polite and professional. He made our stay even better by always being available. At the Manzanita restaurant HUGE shout out to servers Anthony and Vishu - again, polite professional and attentive. Made dining there a pleasure. Same for indoor bar Mike and another gentleman bar tender are the ones that. you need for your cocktails. Finally, Natasha at the Spa - reach out to her for any of your Spa appointments. Extremely knowledgeable and above and beyond helpful. Heather at the Spa is helpful as well, however, most of my interaction was with Natasha.

Went to Lodge restaurant for drinks and dessert at 5:30 pm wait one half hour for ice water to be bought to table. 45 minutes for two cocktails left after one hour and half never got desserts order nor hot tea nor sparking water. I complain they comp the two cocktails. People around us were getting up getting their own water for table. Others were searching other tables for silverware and napkins. Staff was nice and very apolegtic. I was expecting something better from a 5 Star hotel

Sometimes it's the small things that make a stay special, and this hotel got all of them right. From the efficient check-in to the spotless rooms, everything ran like clockwork. The staff showed genuine interest in ensuring our comfort, offering local insights that enhanced our experience. The common areas were always immaculate, and the peaceful atmosphere made it easy to unwind a