The Ritz-Carlton, Langkawi

Our family had one of our best stays ever here, if you are considering booking please do! The place is perfection, the staff could not be any more helpful, the accommodation exceptional and the breakfast is one of the top two of all time for me personally. The pools weren't at all crowded during our stay and every meal was perfect. The spa was super pretty but the massage wasn't quite to my taste but husbands was ideal for him. Go and watch the dance show on the beach with a cocktail one night and dine at the adults bar and oriental, both were exceptional.

I have came here to celebrate my friends birthday in Ritz Carlton horizon bar. It was truly an amazing experience with the sunset view. One of the employees (Jia En) has been very nice to us and even gave us a free birthday cake. I will definitely come back again here !!

First of all, thank you to Amirul Front Office for the room. Thank you to Hanif, Iqram, Rahim and all bellman team for welcoming me and my son upon checked in time. To Housekeeping team, thank you for the decoration. My son really love it. The room also clean & tidy. I will comeback for sure in June 🙂 Asri, Sha, Shamim & Azizol (Beach Grill) thank you for lunch and drinks. My family enjoyed it. Such a delicious dishes and drink.

If you have an itch to visit Malaysia, you’ll have no shortage of choices to places to see. After much research, The Missus decided on Langkawi – one of the islands off the north coast of mainland Malaysia. She’s a ninja when it comes to finding amazing places to visit and stay, and the Ritz-Carlton resort on Langkawi certainly ticked the ‘amazing’ box. Set in the rainforest on the Andaman Sea, the resort sprawls across more than 100 acres and offers a serene and private white-sand beach. Amenities include a gym, a luxurious spa, three restaurants, one buffet-style restaurant, four pools (including an infinity pool and a splash zone for children) and, of course, the beach – with its own little beach bar. The resort offers accommodations of all types, with more than 115 rooms. From the moment you arrive, you are treated like an A-list celebrity. After a mildly sweaty journey from the airport, we arrived and were immediately taken to an outdoor area to check in. Frando presented us with trays with cool, lemongrass-scented towels, snacks and a refreshing tea while he handled check-in. The towels were a nice touch, and they worked wonders on making us feel refreshed and reinvigorated. Given the resort’s size, the usual method of transport is via electric buggies – which are 6-seat, upscale golf carts. All staff are attentive, friendly, and always willing to answer questions about the history of Malaysia and of Langkawi. Daniel, who wound up driving us several times to various places in the resort during our stay, was a fantastic host and patiently answered our barrage of questions about Malaysia. Breakfast is served in the Langkawi kitchen, which is the buffet-style restaurant. We got to know many of the amazing staff during breakfast, including Qistina and Lotte. Qistina asked one of the chefs to make us a special breakfast roti (with bananas and milo). It was a great gesture and made us feel welcome. All food at the breakfast buffet was incredible, and you could choose from several stations. The Malay station was our favourite. We took advantage of the luxurious spa facilities quite often during our stay. Guests could use the facilities, which included a dry sauna, steam room and whirlpools, along with a relaxation room. The facilities were always spotless and provided a little getaway within a getaway. We booked a couples' massage, and Alyssa and Shant did an amazing job. We felt relaxed and reinvigorated when it was done. For dinner, we alternated between Horizon and the Beach Grill. Horizon is built out over the beach, making you feel like you’re floating on the water while enjoying an excellent meal. Puva, Pedro, and Alif all provided excellent service and made us feel welcome. Alif mixed a special cocktail for us, and it proved to be excellent – light and refreshing. The Beach Grill is a bit fancier than Horizon, with a menu heavy on locally sourced seafood. We highly recommend the Andaman prawns, which are split lengthwise and grilled over an open flame. You can choose from several sauces to accompany the prawns. All staff at the Beach Grill provide exceptional service and are extremely knowledgeable about the seafood on offer. Sukri was exemplary, as was Michelle. Kuhrail, the chef, visited our table and gave us even more detail on the philosophy behind the menu and the food’s preparation. Both Sukri and Kuhrail presented us with special dishes on the last night of our stay, and Michelle wrote us a lovely card thanking us for visiting the resort and the Beach Grill. Finally, we would like to thank Miki and Bella of the Loyalty Program with Marriott Bonvoy. Miki arranged for a lovely (and delicious) fruit basket to be placed in our room upon our arrival, and Bella coordinated a special loyalty appreciation event on the beach. The event was superb, and Bella was a gracious and informative host. Do yourself a favour – stay at the Ritz-Carlton on Langkawi. You won’t regret it, and you’ll be left with very fond memories.

What an amazing resort! We loved our six nights stay. The grounds are beautiful with amazing landscape and wildlife.Check in was easy and my husband ‘s status was recognised with an upgrade. All the staff were so friendly. We had an ocean view room which was large and spacious for the three of us. Our room attendance always went the extra mile leaving special treats or notes for us, so sweet! The staff are a credit to the resort and management should be very proud of them as they made our stay. Everywhere we went we were greeted by name with the kindest, warmest smiles and nothing was ever too much trouble for them. All the restaurants are amazing with a great variety as was the room service which we had twice. There was only one slight negative which was to do with a female manager at the horizon pool and bar on our third day there, she questioned my daughter‘s age and mentioned that the pool was adults only. ( 16 or above) Our daughter is 17 almost 18 and when we mentioned this to her, she seemed sceptical so I offered if she could ring reception to verify her age which she didn’t seem to understand, we continue to the pool and then on another 2 occasions she questioned her age again which made our daughter feel uncomfortable. It felt like we were having the same conversation with her on consecutive days . I feel a discreet phone call to reception to verify her age would have sorted it out without us even knowing. All other staff at the horizon pool were so welcoming and friendly. We cannot wait to come back and it truly was a wonderful holiday!