Sublime Samana

My daughter and I enjoyed our stay at Sublime. It was quiet, beautiful and relaxing. We had a visit from the resort nutritionist with perfect timing as I had been recently reevaluating my approach to health. I travel between Texas and Santo Domingo frequently through the year and notice a huge difference in the freshness and nutritiousness of foods between countries. There is a history of diabetes in my family and I was happy to receive such detailed advice from Kristen. This was an added bonus to my stay at Sublime.

Review of Sublime Samaná We stayed for five nights with my husband and a couple of friends. Positives • Gorgeous landscaping: The resort is beautifully maintained with lush greenery. • Rooms: Clean, comfortable, and well-decorated accommodations. • Beach: The private beach is stunning, with plenty of seating and lounging options. • Pools: Lovely swimming pools that provide a relaxing atmosphere. Negatives • No entertainment: There’s nothing to do at the resort without a car, and even the bar outside of the restaurant isn’t open. • Food quality and cost: The food is shockingly overpriced for the quality. Breakfast was particularly disappointing—the worst I’ve ever had at a “5-star” resort. Over five days, I tried everything on the menu, and none of it was good. The eggs Benedict were served on regular bread drenched in an overwhelming amount of sauce, and the pancakes were so hard they were practically inedible. To top it off, the octopus carpaccio we ordered on our first evening was rotten. • Service: Slow and inattentive. We often waited over 40 minutes to be served. Something as simple as ordering coconuts became a hassle, with the staff appearing visibly inconvenienced. • Value for money: We spent $230 for one appetizer (which was spoiled), four drinks, and some fried plantains—completely unreasonable for the experience provided. • Lack of perks for Hyatt Globalists: No upgrades or noticeable benefits despite the SLH affiliation. • Misses the luxury mark: This property strips the “luxury” out of Small Luxury Hotels. In summary, while the resort’s setting and accommodations are beautiful, the poor service, overpriced and subpar food, and lack of amenities or entertainment make Sublime Samaná a disappointing choice for a luxury getaway.

We stayed two nights at Sublime Samana. The resort is superb with an incredible beach. The rooms are huge with a kitchen. The reason for the 4 stars is that the service and food are below average. The breakfast was poor and we even had to send back waffles which were absolutely terrible. This place could be great with better management.

The Hotel Compound and the rooms were excellent. Large rooms with good A/C. Clean and tidy. Plenty of lounge chairs at the beach. Pristine and wonderful beach with lots of palmtrees. Two seperate pools for adults & families - both clean & nice. The Food however did not live up to that and was quite poor. The dinner was very expensive (230 usd for 5) and subpar. Steak was tiny, overpriced (50 usd) and overcooked, some of the french fries raw and drenched in fat. Undercooked Pasta. Most of the dishes served cold or lukewarm (soup, fish, fries etc.). Portions in general were tiny to a degree that it was somewhat funny. Same applies to breakfast. A la carte choice of a few tiny dishes, but only one of them. One Juice and black Coffee. Anything else was an extra charge - even the Cappucino was not included and we had to pay extra. Pancakes were cold and dry, Potatoes and bacon lukewarm and not very tasty. Keeping in mind that this is a 5 Star Hotel, a Member of the SLH-Group (small luxury hotels of the World) and the according Prices there is a large discrepancy and gap between the excellent Hotel facilities and the poor and overpriced provided Dining/Breakfast with plenty of extra charges. We did not feel any of the alleged world-class style that the Hotel claims about the Dining experience. Sometimes it felt like the chef lacked basic experience and the Food/Beverage Management was more interested in saving/making money instead of providing a 5-Star Hotel Experience. We ended up renting a car only to get to other restaurants in the Area for Dinner and some days skipped breakfast before our day-trips to get some food in Las Terenas at the bakery. Would certainly consider returning to this lovely place at the Beach of Las Terenas - but only if significant changes were made to the above-mentioned issues.

It was a great weekend. The two couples shared an apartment with our private bedrooms and bathrooms, and a lovely balcony. The setting is beautiful and emanates tranquility - we enjoyed a morning outdoor yoga. This is not an all inclusive party resort I'd like to stress that the service was perfect, very attentive without hovering, and the manager, Mr. Silvestri gave us personal attention and made us feel welcomed guests.