Caesars Palace

Jimmy D was so kind taking care of our luggage for my girlfriend and I. We forgot an item and he quickly got us our luggage back so we could grab what we needed without any hassle. He was very charismatic and sociable! We were extremely pleased with his exceptional service.

the room was great but everything was way overpriced. $60 resort fee and we could not sit by the pool as they had half closed and all seats full. went to one of the bars in the casino and asked for a glass of water and they said we cannot do that , you have to buy a bottle. $80 for 4 drinks...food court prices were ridiculous. Unless you are an upper rewards member you don't really get any benefits.

What an amazing time we had at Caesar’s Palace. Went for March madness and we truly were treated like kings. Starting with the awesome treatment received from the Valet (Lonnie, Vicki and Darius) set the tone for a fantastic few days. Attended a March madness event set up by my host Laura Neverez which didn’t disappoint. Played a lot of craps, and truly professional pit bosses, George, Cliff and Wayne made losing seem not that bad ( a little maybe) Definitely look forward to the next time and only thing needed is a little luck on the tables

Stayed here 5 years ago and had a great experience. Hard to believe how far this place has fallen in the last 5 years. The rooms are a little beat up, but than can be expected, but the maintenance of the place and the service level here has fallen off a cliff. To start with, reserved a king and none available so we got a double. Got back to the room at mid night and keys don't work. Call security, no answer, ended up waiting in line at reception for 45 minutes just to get keys. On the way back to room had to wait another 15 minutes just to get on an elevator since 4 of 6 were broken. Finally get in the room and they left us one towel for two people to shower. Next morning wake up to the sprinkler system being broken on our floor so we have to switch rooms. Bellmen was supposed to show up to move us and we were finally supposed to get a king. No bellman for two hours so went down to desk to get new keys and move ourselves. Another 45 minute wait to get keys. Moved our selves to the new room and low and behold it is another double. So far we have about 4 hours of our vacation time running around just trying to get into our room that was not the type we reserved. They have about half of the hotel staff working here that they would need to provide high quality service. We thought we would save a few bucks by staying here instead of the Venetian or the Bellagio, but that was a huge mistake. We should have just stayed at the flamingo and we would have had a more high end experience then this.

The best experience I've had in a long time! Staring with Jimmy D! He was so friendly and helpful. Jimmy started my good experience!!! The staff at the Americano Cafe amazing! The bartenders were so ingaging! They know how to treat their guest!