The Cromwell Las Vegas

Stayed in the basic double queen room. Size of room was fine but definitely worn and in need of maintenance (water damage around most corners, rips and cuts in drapes, beat up non-closing dresser). Drinks are 18 dollars for a vodka soda in a plastic glass, really?! Wait staff very slow to get around to tables, if you're looking for a "free drink". Had one Pai Gow dealer actually berate my wife for the way she created her hands, multiple times. We are the customer there for entertainment, that is unacceptable! Every thing is an add-on, including early check in/out, and even coffee pods are chargeable; yes they had a Kurig type machine, but don't even supply coffee with the room. The whole thing just left a blah, taste in our mouths. I will choose to spend my money somewhere else next time.

Great service, was on top of what we needed during our gaming experience.We came to play video poker and share some good times with our friends. Staying for four days.

This is a mediocre hotel. It's cheap and close to the main Strip hotels. The rooms and elevators are pretty worn down. Clean but a little shabby. Our room type that we had booked was not available. We got a king with accessible shower. So a king room but weird shower for able bodied people. Rooms are really poorly lit. Very dark. Limited amenities. No coffee supplies but a Keureg machine is provided. Bring your own supplies or buy them in a local store. Good for budget travellers.

We really enjoy The Cromwell. We travel there several times a year from Oklahoma. The video poker bar is our favorite, Angelina and Jose are amazing there!!

When you’re looking for a video poker bar in the middle of the day, this is the place. Angelina will take excellent care of you and make your afternoon fun. She has an amazing ability to remember people and their favorite beverages despite seeing millions of visitors every year. It’s like going to Vegas to meet up with your favorite sister.