Fontainebleau Las Vegas

Wonderful service, dining, beautiful views. We went for Keith Urban concert and Valentine's Day weekend. We enjoyed Mother Wolf, Washing Potato, The Tavern and Collins Bar. All great food and service. The facility is top notch, very clean, all team members are ver courteous and professional.

Aesthetically pleasing and large hotel, we enjoyed our first few days but unfortunately personal items were removed from our room when we were at the pool area (nb no bar servixe at the pool area despite it being busy with guests). Poor response from management thereafter. Wouldn't recommend this place but if you are staying here, put your belongings in the safe although it is small. The Wynn Encore is a superior resort and more central to the strip.

If you are looking for the quintessential high-end Las Vegas experience than the Fontainebleau is for you. Exceptional cocktails, cuisine, and experiences from an amazing concert venue to the most relaxing spa I’ve ever been to and worth ever cent. I honestly never want to leave!!

Quite frankly I have little positive to say about this hotel. I totally fell for the marketing on their website and so arrived with expectations for a luxury resort offering a comfortable stay a great nights sleep. Unfortunately, I left feeling really disappointed. First of all the location. This hotel is in what seems to be Vegas’ seedier side surrounded almost completely by low end properties, boarded up shops and dispensaries. Stepping inside the entrance first impression is strong with a huge lobby. As is often the case with vegas properties there were ridiculously long queues to check in and we wanted over an hour to check in due in large part to the disinterest and glacial pace of the staff. After having checked in I went to my room only to discover it wasn’t the room I had booked. On calling down to the front desk I was told there was nothing they could do on the phone and I would have to come down to reception again and yes queue again. This was exactly what I wanted after nearly 24 hours of travelling. Luckily it was only a 30 minute queue this time but no change in the disinterest and rude nature of the staff. The member of staff admitted that they had actually tried to fob me off with an inferior category room without informing me. Finally with the right room I explored the hotel and casino and found this to be completely fine but certainly again not worthy of the luxury and high end promises. The restaurant selection seemed reasonable but I didn’t try any with the exception of the patisserie. The room was actually relatively nice being of a large size with a very comfortable bed and a bathroom containing an oversized bathtub and separate shower. Cleanliness seemed to hit and miss with visible dust and dirt and stains on the carpet and also an over perfumed air freshener sprayed in excess. The biggest frustration with the room was with the automatic drapes and curtains which had a mind of their own and would suddenly close without any instruction. They would also close any time you left the room meaning that on return you had a multiple click effort to get natural light into the room. Outside the room the winter pool was nice and the gym was also nice On departure day I had booked and paid for late check out and had this confirmed. Of course my keys stopped working at 10am and so I had to queue yet again only to be berated for not letting them know I actually needed access to my room for longer as part of my late check out.

One of the best hotels I've stayed at. Great staff that is very cheerful and attentive. Zero complaints. Don's Steakhouse was amazing - you must try the Tomahawk STEAK! Everything was exceptionally cleaned, fresh, and updated. You will not be disappointed.