Four Seasons Hotel Las Vegas

Love this Four Seasons! The service is perfection and it's the only hotel we stay at in Las Vegas. We stay a couple times a year and it's always a pleasant experience. This past trip last month I need a little something special and Kalmeeta Solanky in the spa went above and beyond to make sure I was taken care of. Thank you FSV! See again soon

We have been coming to Vegas for 30 years, and this hotel is our new favorite. We have stayed multiple times this year and will be here several times in 2025. The service, accommodations, and 100% nonsmoking atmosphere makes the entire stay outstanding. Nicole, the director of rooms, has been so helpful for arranging our stays and helping with our room selection so it is perfect. The front desk team, housekeepers, and staff outside assisting with vehicles are also fantastic. Everyone is very friendly and helpful. We look forward to coming back soon and staying with you again - thank you!

Great hotel at one end of the strip. I love how people talk about there's no casino - which is true - but there's literally a "trap door" to get into the Mandalay Bay casino. So, you get the best of both worlds at FS. You will be met by multiple people every time you arrive, return or depart. The rooms are quite large and recently re-done. The lobby and bar area are nice, smaller and quiet compare to what you find in LV. Weekend brunch is the legendary version this hotel brand has offered since the 1990's. We will definitely stay again. Easy check in and check out - similar to another hotel within a hotel along the strip. Buyer beware: The Spa Bar is no longer walk-in and traffic along the strip is at an all-time insane high.

I arrived on a Friday afternoon at 5pm. I booked a Strip View room and upon check in was told the room wasn't ready. Was told they would rush and try to get it ready within the hour. An hour passed an it wasn't ready. I had a dinner reservation at 8 and seeing as I needed a room to get ready, I told the front desk that I would accept any available room. "Sorry sir, were at a high occupancy last night and fully booked tonight" I went online to check availability, and for the 3 nights that I was there all but Executive and One bedroom Suites remained. I was told that the only way I would get a suite would be to pay for the difference in rate. I refused and suggested that all I needed was a room for 30 minutes to change and shower . After that, I wouldn't require a room until after 11pm. Manager came out, apologized repeatedly but denied my request. I contemplated booking another hotel and cancelling this but again, the Four Seasons denied this and said I would be charged a full night penalty if I did. They checked my bags, I went to dinner. Came back at 11:35pm and the room STILL wasn't ready. I finally got keys at 11:55pm and without one single apology. Received a call from a manger the next morning to apologize. I asked for a rate reduction for the 1st night and she made it seem as if I was asking for a million dollars. 2 hours later and they agreed to a discounted rate. I understand rooms may be delayed, but it was the disinterested attitude from the management that made it unpleasant. (If the hotel is reading this, save the prewritten canned response. The matter has been settled and I don't wish to follow up any further)

Hotel was fantastic. From housekeeping to concierge, everything was top notch. Made my stay very enjoyable. Conference area was great and food was fantastic. The main thing that made my stay more enjoyable was the attentiveness of the staff. Always nice to be greeted by a room attendant or maintenance staff.