Waldorf Astoria Las Vegas

Our last stay was six years ago, when it was still Mandarin Oriental. It was our favorite Vegas hotel, but after the changeover to Waldorf Astoria, we noticed the significantly negative reviews and stayed elsewhere until now. We're glad we gave it another try; the property as Waldorf Astoria still has many wonderful things going for it. At the very top of the list: the location. Since our 2018 stay here, we've opted for the Four Seasons and Wynn... but neither of them can beat the ease of getting from Waldorf Astoria to just about anywhere and back. I love the pool experience here more than at the other places, too... especially by the adult pool, it's a calm, lovely way to spend an afternoon. It seems like it wouldn't be a big deal, but: I like checking in when you walk in the door. While it's true that, back in the MO days, checking in on the 20th (I think it was the 20th? Wherever it was...) floor made for a dramatic experience--with incredible Strip views as the backdrop--it was also kind of a pain (three elevator trips from door to room). Today, you enter the beautifully redone lobby and get checked in/to your room faster. And where check-in used to be is now the gorgeous Peacock Lounge, with the same wonderful views. Las Vegas hotels take a beating and I was kind of expecting for what had been a luxurious Mandarin Oriental room six years ago to be worn out today. It was not; it was spacious, clean, and in good shape. I did notice that they haven't quite changed over some of MO's decorative touches (cherry blossom prints, dark wood closet doors) that could stand to be refreshed. (Waldorf Astoria's motif seems to be light, airy, modern, and teal... based on what's in the lobby and the lounge). So there's a bit of a disconnect there, but it's hardly a deal-breaker. As was the case with MO, we found the WA service to be 5-star. We stayed for five nights (usually four nights in Vegas is our max) and we were happy we did so. It remains a favorite of ours.

Loved this hotel! We were there for a weekend for my husband’s birthday. The service was excellent - lots of communication, prompt service, and staff was just all around helpful. At checkin, we were immediately offered several items to celebrate his birthday (champagne, cake or chocolates). Room was nice, as were restaurant and pool. Bed was really comfortable. Breakfast was great and we also enjoyed afternoon tea. There was bottled water at pool, gym and in room - much appreciated in Vegas. Loved this was a quiet hotel with no casino, no long walk to get to your room. Very close walk to Aria, Cosmo and Park. We will be back!

The rooms of this hotel start from the 3rd floor up to the 22nd floor. The 23rd floor is where their afternoon tea. Then any floors above it are condos with separate entrance and elevators. No access from the hotel. Great non casino hotel but lack of dining option. Not sure if this is a trademark of Waldorf Astoria hotel or not. We were in Waldorf Astoria Berlin in December 2024 and the same thing. No other dining option other than one hotel restaurant and a room service. The breakfast in this hotel is from a menu... enough items to choose from and they were good. Also, there's so called a to go option for coffee and croissants/pastries but after all the croissants are gone (which are not that many to begin with), they are closed. Thus they are open daily perhaps only for a couple of hours??? Please buy or order more croissants and/or other pastries for your hotel guests who do not want to dine in your restaurant. It's the Waldorf Astoria hotel! Did not check out the pool, gym, nor the spa. Room is spacious with all electronic drapes like typical upscale Vegas hotels. There's a valet closet which is a nice gesture, thus if you request for something, you do not need to open the room or wait in the room, they can just leave them inside the cabinet. The afternoon tea is quite nice but unfortunately the regular place (with better views) is under construction while we're there in March 2025. Location is just across the bridge (on the same side of the street) from an upscale mall called Crystals mall which is adjacent to Aria casino and hotel. This hotel is also connected to Vdara (non casino hotel) and Cosmopolitan hotels. You can also take a free monorail to Bellagio from Aria hotel. Overall, the location and service is good as expected from a 5 star hotel. Just wish to have more dining options.

I came with a little expectation from WA. However, arriving at the main entrance for check in, I knew I was probably just expecting a bit too much. It’s a very simple check in area, yes high ceiling, but that’s about it. Then you need to take the elevator to the 3rd floor, to get to the guests elevators. You get the one and only restaurant in hotel on the 3rd floor before you get to the elevators. It’s a super simple “restaurant” - a cafe like area. Then we got to our room. It’s an “upgraded” room but we still gotta pay for the “upgrade” and I wouldn’t have paid that much more for such room. The layout is plain stupid. You enter a seating area then you enter the bedroom - but it has this edgy layout, then the bathroom is somehow tucked at the back / end of the whole room. The room is very standard. The bathroom has a separate walk-in shower which is nice but until you realised the water power is weak. The toilet area, is the worst of all. It is spacious but there is no stand or rack for you to put anything on. Also, for our toilet, there is always an awful smell from the pipe or drain or something. Literally every time walking in there I felt like there is a leak in the sewers or something! Luckily the bathroom is tucked away at the end the smell doesn’t flow to the room so easily. Breakfast is a la carte and if it’s not included in reservation, then I tell you it’s very pricey for what you get from that cafe like ‘restaurant’. Room service isn’t available in the afternoon. Yup. Weird right? So if you need food in the afternoon but not wana go out, sorry mate. The hotel is pretty run down. I wouldn’t consider it a 5 star. Staffs have been friendly though. I wouldn’t recommend if you are expecting a luxurious stay. However. It’s conveniently located near casinos like Aria, Park MGM and malls like Crystals etc.

Hands down - the best place I have stayed thus far on or near the strip. Great pool, great room, excellent customer service and wonderful location. This is my latest go-to. If you want the typical casino style hotel - possibly not for you - but if you want a great stay close to the action - this is the place!