Bairro Alto Hotel

We had a corner room which was nice size for two people. The bathroom had all the necessities including a hair dryer. The shower is not a walk in shower. All of the employees were friendly and helpful. The breakfast is plentiful and very good. For us, the hotel was conveniently located. My only request would be a second luggage rack on which to set both of our suitcases.

We had a great stay, the hotel was awesome and met our expectations. The food was delicious, the staff were very helpful, nice central location. The hotel several dining options ranging from Michelin recommended restaurant for dinners, excellent breakfast with breathtaking views and pastelaria with nice cookies and coffee.

We stayed in the Bairro Alto Hotel for 5 nights and had a fantastic time. The hotel location is brilliant - so easy to explore the city. The food is delicious and we really looked forward to breakfast, served outside on the terrace with views all over Lisbon and River Tagus. The best aspect of the hotel however was the customer service. The staff could not have been more attentive or friendly and there were so many little touches that made our visit memorable. For example a dish of figs and some drinks in our room one afternoon and a little parcel of pastries for us to take away from breakfast.

Location is fabulous for proximity to restaurants, nearby entertainment and shops but the room and bathroom were just way too small and cluttered for my comfort during our 3 night stay, especially given the price. The bathroom is poorly designed for anyone who needs counter space or has difficulty climbing into and out of a shower. The key to access the room was tricky to use and required several attempts in order to open the door. And in fact, I even accidentally opened the door to the wrong room with my key. The night we arrived and in need of a light bite, we went to the rooftop which had lovely views and ambiance but the menu was very limited and I could not find a single item to order. Breakfast, however, was pleasant with many choices that worked for me. If having a fitness center is important, this is not your hotel. The room can hold no more than 3 people comfortably. Lobby area is also small and not conducive for hanging out, though the staff working behind the reception desk were professional and courteous. Overall, a nice hotel but space is a priority for me.

Friendly staff, superb location, and beautifully decorated enormous suites. No detail went unnoticed from the heated towel rack to the high-end lighting to the treats left each night. The breakfast was exceptional and the rooftop bar provided incredible views. Highly recommend this hotel!