InterContinental Lisbon

Superb hotel with wonderful staff. Wonderful rooms with extremely comfortable beds. Great amenities and the added touch of a turn down service. The Club Lounge was a bonus and really delightful relaxing atmosphere. I would highly recommend this hotel

I had a renovated room on 16th floor. Room Quality perfect! Missing Spa and good gym, swimming pool (small and outdated equipment) bar Idid not like otherwise a good 5*. Services was reasonable. Friendly check in /out. Location is good short walk to Pombal

I can confidently recommend this excellent hotel. I had a junior suite. It was large, very clean and comfortable with a big king sized bed, sofa, and excellent view of The Parque Eduardo VII. It was also nearly silent, despite being on a busy street. We slept well. Although I was there in February, as the hotel is a large, contemporary high rise, my room got a bit stuffy so I needed to use the a/c. For the first few nights, it did not work very well, but after asking the front staff to have the system checked, I returned that afternoon to find the room cool and comfortable. It was addressed very quickly and with a single request. I was impressed. The staff here are uniformly friendly, professional, and helpful. The breakfast buffet is extensive. The Club InterContinental is was not running at full speed since its kitchen was being renovated, so it only offered early evening cocktails and canapés. The location is on a large hill overlooking the park, about a ten minute walk downhill to Avenida Libertade, in what appears to be an upscale residential area. It is not in the historic or tourist zone, but Lisbon is walkable and Ubers are cheap and easy to find. Certainly, if you're an InterContinental fan or have status with IHG, you won't be disappointed here. It lives up the IC brand standard beautifully.

⭐️⭐️⭐️⭐️⭐️ Exceptional Stay at InterContinental Lisbon! ⭐️⭐️⭐️⭐️⭐️ From the moment I arrived, the whole Guest Relations team went above and beyond to ensure a flawless experience A special thanks to the absolutely amazing Aires, whose exceptional service and attention to detail truly made my stay unforgettable ! I As a Platinum Ambassador, my status was not only recognised but celebrated, with an incredible upgrade to the Prestige Suite—such a fantastic surprise for a special occasion and undoubtedly the best suite I have ever stayed in worldwide ! A comfortable rollaway bed was promptly arranged for my 12 year old son too . The suite was spectacular, offering breathtaking views, luxurious comfort, and every amenity I could wish for. The staff throughout the hotel were outstanding—warm, professional, knowledgeable and always attentive. Breakfast was superb, with a fantastic selection and impeccable service. My experience was so outstanding that I have cut short my trip to the Algarve just to return for another stay this weekend before heading back to London! InterContinental Lisbon has set the bar incredibly high—I can’t wait to return! The hotel is in a nice area , very easy to reach central areas via Uber or walking . Thank you intercontinental Lisbon for such an amazing stay ! #InterContinentalLisbon #LuxuryTravel #BestSuiteEver #ExceptionalService

Geez it’s certainly not 5 star ! Our first impression was being greeted by a very grumpy barman who was inconvenienced to get us a drink 😳. I then had issues with room service. I had room service 3 nights in a row as I was alone for dinner & didn’t want to dine out. The club sandwich is seriously horrible ! Just make a normal club sandwich & don’t try to be too fancy. Next night, I had to download the menu from website as I had none in my room. When ordering, nothing was available from website menu. It took over 45 mins to get a menu delivered to my room. I think I rang 6 times just trying to get an order in. I ended up giving up on waiting for the menu & ordered a burger which came with cold fries & was soggy. 3rd night I had the lasagna which was good. Pillow are horrible - so soft & you need to fold them 10 times to get some traction under your head. There’s heaps of doormen at door but not one of them greets you as you come & go….not that hard. Housekeeping ran out of face washers . Had a fairly new room with a great view & good bathroom so that helped. We had 2 single beds & when requested a king, they could not do or move us. I know it’s all little things but you got to get these right before you call yourself 5 star.