Tivoli Avenida Liberdade Lisboa

Me and my boyfriend spent some days in Lisbon during our trip in Portugal. The hotel is one of the most beautiful hotels we have ever been, they put special care to the guests and the details. We had the room on an upper floor with the view directly on the Avenida Liberdade. Great service with very tasty dishes at the restaurant of the hotel, as well as at breakfast. The rooftop bar has an amazing view all over the city. Special mention and many thanks to Nelson, the Front Office Manager, who made our stay memorable. Looking forward to come back!

Great location and 5 star service . Excellent restaurant and bars with valet parking available. Fourth time of visiting

Check in with Joana was very smooth. Very helpful young lady. Spectacular lobby, very well decorated for Christmas. Contemporary room looks simple and understated. Clean. Breakfast was very nice but the best part was Carlos, our server, who did an excellent job. Obrigado Carlos!

Friendly, courteous and excellent customer service. Beautifully decorated for the Christmas season. We enjoyed our stay

This is a beautiful hotel, in a good location. The service was great. The people at the hotel were very helpful and very nice. The reason for the 4 star rating was due to a few things. 1st. We were booked here for a post cruise hotel for 2 nts. The room was an inside room with no view, which was OK, but at check in, i asked for a high floor and with a view since the hotel was not very business busy or full. The answer was a straight no. They basically said our booking was for the cheapest room. Ok, but they could have done better. I think. 2nd. Check in was at 3pm, and they mean it. We arrived at 10am. Again, ok. I get it. We walked around the area for a little while, which was nice. 3rd. We received a drink coupon for each of us. We used the coupons on day 2, and we were still charged for drinks. I have tried to straighten this out at check out, and they made some excuse. They assured me that it would be taken care of. Well, 10 days later, I am still waiting to hear what they will do. I will continue to wait. 4th. Upon check out, I reviewed my bill. There were some charges that I didn't authorize. When I returned home, I looked at my credit card charges and found another charge from the hotel. There was no explanation of what that charge was for. We covered all charges at check out, and this charge was not disclosed or brought to my attention. Again, I am waiting to hear about these. Like I said, this is a very nice hotel. The room was just OK for this kind of price. The young bar tender was nice and fun to talk with. We asked if he could make a "brandy Alexander"? He said yes with a puzzled look. So we went over how to. He added everything into the shaker and started to shake the drink like no one had ever done before. He made one of the best drinks we ever had. He remembered us on day 2 and made some great drinks. Front desk personnel were very courteous and nice. The concierge was awesome and very friendly. She booked a full day tour for us in just a few minutes. We were picked up first thing in the am. The driver had a Mercedes EQS. Beautiful ride for a full day. The driver was quite informative and went out of his way to assure we had a great experience. Thanks to the concierge, the trip was flawless and fantastic. Sorry for the long review, but these are things that I would have wanted to know before I went to Lisbon. This was a new city for us. I can recommend but buyer beware. They have your credit card.