The Wigwam

My husband, his sister, his brother-in-law and I stayed at the Wigwam resort for four nights while attending the George Benson Breezin with the Stars guitar music camp. The Wigwam is a very nice hotel and I recommend it. This hotel provides great conference spaces. The hotel has two large very high-ceiled rooms with stages. In addition they have at least 8 decent-sized meeting rooms with relatively high ceilings, and sometimes with movable walls. The chairs in the meeting rooms and dining area are comfortable. For decades the Wigwam has been known for its excellent restaurant Litchfield’s. Living 25?miles away, my husband and I have eaten at Litchfield’s several times over the years, enjoying excellent but pricey meals with a pretty ambiance. We have never eaten in the hotel’s bar/grill. These two restaurants share a pretty outdoor patio that provided heat lamps and at least one fire pit when we visited in January. During this visit we and the 100 other music camp attendees had buffet meals included as part of the George Benson music camp. I was expecting typical mediocre hotel buffet quality. I was very pleasantly surprised that the buffet lunches and dinners served to us attendees were very good and sometimes excellent. (The buffet breakfasts were only average.) Overall I was quite happy with the food. I do recommend having additional toasters available in the morning, and providing a wider selection of tea (black and herbal). The Wigwam got its start as an executive golf course. The golf course looks lush, green and pretty. I don’t know what golfers think of it. The Wigwam is a nice place to stay in part due to the lush green landscaping, which nowadays is unusual for the Phoenix area. The Wigwam’s rose bushes were full of beautiful blossoms. Geraniums and tall lilies (canna?calla lilies??) were also blooming. The resort has attractive big trees. The vegetation was manicured and well-maintained. We enjoyed walking the grounds of the resort to get some exercise. We saw a flock of peach-faced lovebirds and a peregrine falcon. The resort had some attractive Christmas/holiday light displays/sculptures of cowboys, trains, lollipops, etc. The hotel was in the process of taking these down in early January. I liked walking past the colorful lighting. Our room was comfortable. It had good bedside lighting and enough charging plugs and outlets. The bed was comfortable. We had a small refrigerator. There was no coffee maker, but that was fine with me. Maintenance workers were prompt when we found out the room safe was broken. The walkin closet was large and had vertical shelving in addition to the dresser in the bedroom. There was one upholstered chair with ottoman and one desk chair. I was happy that housekeeping came every day to clean our room. I believe the Wigwam’s guest rooms are scattered around the resort in two story buildings with parking extremely nearby each guest room. Our car was parked 50 feet away from our door. We saw one couple drive up to their room in their golf cart. The resort has a lot of stucco buildings and walls. Short two foot high walls often separated one room’s patio from the neighboring patios. These short walls were well-maintained near the main hotel building. Our room was pretty far from the main building. The the little wall by our patio had big chucks of stucco missing and needed repair. This maintenance is something the hotel likely has scheduled. The edge of the Wigwam resort is across the street from a small commercial area. Across the street at 102 N Old Litchfield Rd is the Old Pueblo Cafe, good Mexican bar/restaurant at which we gave fined several times. The Old Pueblo Cafe has seating indoors and outdoors on a patio. We have eaten there several times. The Fall 2024 Litchfield Festival of Arts took place in November 2-3. I don’t know when the Spring 2025 festival will take place. We enjoy walking around looking at the arts and crafts. It’s not as big an art fair as the Tempe Festival of the Arts, but we enjoy it.

We used to stay at the Wigwam when we visited family in Arizona and were always very happy. We now live nearby and needed a place to stay when our water heater burst, and we had to move out for a few days. As this was the main purpose for our stay, we booked a basic room. The resort grounds were still beautiful and peaceful but walking up to the room did not provide a resort feel. I was dismayed to see peeling paint, an ugly door, and rust on the drainpipes. the room itself was fine, but the walls were thin enough to hear a conversation in the room behind me and smell someone smoking weed nearby. I felt that for the same price we could have gotten a nicer room at a hotel chain. The location and grounds of the resort are perfect, but at least some buildings need to be kept up better.

Fiona put my husband and I in a two bed queen room 405 on January 3-6, 2025. We reserved a one large bedroom on December 5, 2024. Fiona and Rachael refused to correct this situation. We asked Rachel to speak with management and she said Katy Power was gone for the weekend. I asked for her business card and for Rachel to have her call us on Monday, January 6, 2025. We never received a call from Katy Powers. Poor customer service. This was my 60th birthday. Never expected to be treated like this at a resort. Spend your money elsewhere.

Great alternative to chain hotels. Just an en route overnight stop for us but close enough to freeway without being right next to it. Historical, clean, large rooms, great patios, comfy…. And great great staff. Everyone was really helpful.

We stayed on one of the king bed suites and it was the best experience of my life. Well worth the price. Can't wait to come back again.