11 Cadogan Gardens

We had a wonderful afternoon tea, with excellent service by Saiful! The food and pastry was very tasty. All in all, we had a good time. The drawing room is a very beautiful location for the afternoon tea. It is very characteristic. The hotel itself is at a beautiful location as well.

Needing a little upgrade, this was the third time we’d stayed at this hotel, but this time it felt ever so slightly’shabby’ . When we arrived there was no doorman, it seems he is now doing many other jobs within the hotel ( felt like cost cutting). There was no recognition of us having stayed there twice previously when we checked in, which would’ve been nice. We did change rooms after the first night as the suite we had booked felt small and cramped, but they were very accommodating in finding us a better room and we were happy with that. The water in the shower wasn’t very hot and you had to wait til later when I suppose peak period was over. Although the room was comfortable and spacious, ( an executive suite ) I think it’s time for a refresh of furniture etc, comfort and quaint is one thing but a little more is required here. The other thing I’d like to remark on is the absence of a mini fridge ! Why oh why , plenty of bottles of water are supplied , but having to call room service for a cold drink is inconvenient. Anyway, we won’t stay again, even though the location is terrific, some things need to be addressed particularly as it definitely on the higher end of the daily rate scale.

A fabulous hotel in the best location in the heart of Chelsea. Beautiful rooms and delightful incredibly helpful staff. Perfect location for shopping in Chelsea and Knightsbridge, with lots of wonderful restaurants within walking distance. Highly recommend!

the perfect afternoon tea if you’re coming to London, it’s a beautiful place, your waiter saiful was very nice and helpful. the food was delicious, special mention to the scones, there were so good i recommend you this address !!!!!!!!!!!!!

Afternoon tea here was amazing!! I came on a Sunday afternoon and it was so calm and relaxing. Our waiter, Saiful, was so attentive and nice. Not too expensive either! The scones, sandwiches, and desserts were soo delicious. Highly recommend!