The Connaught

A superb hotel delivering a world class luxury experience with warmth and whimsy. From check-in to departure, we enjoyed warm, highly personalized service, a spectacular deluxe traditional room, excellent food at breakfast and high tea, and use of the spacious gym in which to work it off. First impressions matter. Special shoutout to Kealon at reception, a young Irishman with a twinkle in his eye, who greeted us, offered Champagne and more in the bar as room was readied, gave us a tour of the many bars and restaurants, escorted us to our room, pointed out the dog portraits on each landing of the stairs. The staff are attentive and friendly across the board. Favorite moment: Kealon showed us the room's minibar and noted that soft drinks are on the house. Somewhat mischievously I asked "what about the peanut m&m's (personal favorite)?" He somewhat sheepishly replied that they were not. But five minutes after he left the room, a butler arrived with (not kidding) several packs of complementary M & M's served on a small silver tray." :-) Throughout the weekend, Kealon greeted us by name and checked up on our experience. The hotel is a bit buzzy on a Saturday night as tony twenty and thirty somethings visit the hotel's watering holes; some guests will enjoy the positive energy, others may prefer the more soporific atmosphere of other grande dame hotels. In the age of machines, the humanity of this place stands kit. For those seeking (and willing to pay for) authentic human hospitality, in a luxurious setting, this could be your home away from home. Enjoy.

From arrival to departure, every aspect of my stay at The Connaught was thoughtfully executed. The staff and attention to detail were exceptional as was the recently renovated and updated room and bathroom. The bars and restaurants within the hotel are equally stylish - and the location cannot be beat - beautiful neighborhood.

The Connaught went above and beyond for the celebration of our parent's 50th wedding anniversary. On check-in, my parents received an incredibly generous and unexpected complimentary room upgrade (7-levels up to be precise) which saw them stay in a suite with butler service). There was also champagne and cake with balloons waiting in the suite. The welcome beyond this was superb and all the staff were friendly and helpful. Pre-dinner drinks in the Connaught Bar were superb with a wonderful atmosphere and attentive but unintrusive service. The main event of the evening was dinner at 3-star Helene Darroze which exceeded all expectations. Somehow finding room in our stomachs the following morning, we enjoyed a wonderful al carte breakfast before enjoying the rooms for just a little while longer before check out. The whole experience was wonderful and the Connaught truly made the celebration even more special. That level of service definitely adds the hotel to the must visit again list.

The service offered to us is absolutely impressive and impeccable. We have stayed at numerous 5+ star hotels and this is definitely considered one of my top 3. Everyone is so friendly and so quick to offer help. Our next trip to London I will not think twice about where to stay The Connaught is my absolute favorite.

What a hotel and what a team. Highly attentive yet unfussy service throughout. As good an example of five star as we've experienced. Efficient and positive experience, check-in and check-out. Excellent restaurants: breakfast, lunch and dinner. Great concierge desk - efficiently making arrangements pre-trip and while we were there, and restaurant recommendations were exactly what we wanted. Beautiful rooms, traditional and modern. Extensive wine lists offering a good range of price options. A fantastic Christmas experience.