The Dorchester

The best ever lunch! What a treat.Amazing service,beautiful rooms and fabulous food and wine.The waitress was so,so nice and all staff extremely professional and friendly. Gush,rave,gush! Want to go back every week! And reasonable bill.Great value

After many years of visiting the Dorchester for breakfast, we were refused entry by the manager at the dining room, She was as arrogant as someone can be, and turned us back, we ended up going to claridges who not only been super accommodating and professional, but also served us with better service and certainly better food.

We recently had a wonderful two night stay at this beautiful hotel to celebrate our 80th and 90th birthdays, and were looked after to a legendary degree by all the staff. We had a lovely surprise when we entered our room to find balloons. a bowl of fruit, a fantastic birthday cake and a bottle of champagne waiting for us. We had drinks in the exquisite Artists Bar and dinner in the Promenade, plus breakfast and all the Managers and staff were very welcoming, professional and extremely friendly. Reception staff were superb and nothing was too much trouble for them. It really was a very special visit for us and we would like to thank everyone involved. Next year we will be celebrating our Golden Wedding and hope to be able to celebrate that with you too.

Not sure what isn’t to like about The Dorchester. Incredible service throughout our stay from very thoughtful staff. It’s been a while since our last stay, so the renovations were interesting to see, which as you would expect are well thought out. The best part about our stay this time was the visit to The Grill by Tom Booton. Reluctantly tried it as we couldn’t get into The Promenade. So glad we did as this was magnificent with outstanding fare and service. One little gripe, we failed to get into The Promenade as it was “fully booked” but then tried again in the evening as we used to enjoy sitting at the bar there, but again it was fully booked. On both occasions when we left both the Grill and the other bar later on The Promenade looked far from busy and so it appeared to me we could have been made welcome on both occasions. A little disappointing as we have enjoyed being in that area several times before. Apart from that the service was as you’d expect, perfect in every other setting and you are made to feel welcome from the moment you arrive to the moment you leave. We will be back, but please check on The promenade Mr Manager as they always used to seat us without a reservation yet it was hardly busy on Saturday when we tried and so it was disappointing we couldn’t sample what we have done on many occasions before.

This was a 60th birthday treat from my husband. Would have loved to be more dressed up, but weather and walking didnt allow! Oozes money - treated as good as any guest, but definitely an upper echelon. How to see how the other half live! Enjoyed being pampered, staff all very welcoming and felt welcomed