The Egerton House Hotel

I had a two-day stay at the Egerton House Hotel and I am completely amazed. Amazed by the staff that went out of their way to make me feel welcome and valued. Claire, Benjamin, Mark, Rosie, Jacques, Kevin, and Angel all went above and beyond in so many ways. From providing a personalized list of restaurants, coffee in my room after a chilly walk, and great conversation, I cannot say enough about everyone. London is full of hotels that all are being compensated to provide the same basic service. What sets Egerton House apart is that its staff provides something most others don't, a warm welcome and personalized service. Many thanks to all of you for a wonderful and memorable stay and our spirited chat about The Devil Wears Prada. Wonderful in every way.

First time at this hotel. Staff extremely courteous and cocktails great but a mother breast feeding a crying baby unfortunately ruined the evening for us. A small baby shouldn’t be in a bar in a London hotel in the evening. Take your baby home.

Exceptional in every way! Cannot fault this hotel. Old style customer service at its best. Special thanks to Clea and Omer for looking after us all so thoughtfully and professionally. Made a special weekend extra special! Bravo Egerton House!! 👏👏👏

My husband, teenage son and I stayed here for 3 nights. We LOVE this boutique hotel. First, the staff is among the friendliest and well trained I have come across. Everyone is extremely welcoming and helpful, and every detail is thought of. We loved the table set in front of the fireplace for us for tea, and for an impromptu lunch after we arrived. The cleaning staff is marvelous - the room was spotless, and every time the room was serviced, it was perfectly done. The mattress is extremely comfortable, and the pillows and towels are plush. The rooms are well-appointed with shampoo, conditioner, lotion, tissues, etc. One of my favorite parts of the hotel is the homemade shortbread bites that are always available in the lobby, and are also in your room. I just checked out this morning, and I already miss them. We had an afternoon cream tea at the hotel, which was lovely and I recommend you book for during your stay. Lunch was also good. The location is great - on a quiet street but within 10 minutes' walk of two tube stations. The only issue we had was with some noise on our first morning (but not on the following two mornings), with doors slamming and some conversations in the hallway outside our door. I will definitely stay here the next time I am in London. It felt like a home away from home. Thank you to all of the wonderful staff at the Egerton House Hotel who made our stay so wonderful!

A lovely hotel in an excellent location: around the corner from the V & A Museum and a short walk to Hyde Park. Cheerful, personal attention; a good-humored effort to meet every need; delicious breakfast; charming public rooms; cozy, warm, and old-fashioned in the best sense. It would be hard to do better in London.