Jumeirah Carlton Tower

Amazing location overlooking a beautiful private garden, makes you feel like you've walked into a lovely, quiet, peaceful little oasis even though you are right in the heart of central London! Such a wonderful hidden gem. We had an excellent experience there. Rooms are spacious, sparklingly clean and elegantly furnished too; really appreciated the lovely touch of personalised slippers. Breakfast was delicious too, especially the French toast. The highlight definitely has to be the breathtaking, sweeping views though, and we would highly recommend taking a walk in the private garden.

Stayed here for 2 nights on our trip to London. Upon arrival we were given a warm welcome and given hot towels and iced peach tea. We stayed in a junior suite which was lovely. Spacious and spotlessly clean. The personalised slippers and personalised make up towel was a lovely touch. We had 2 balconies overlooking Cadogan Gardens. The breakfast was lovely - I don’t normally eat pastries but I did here!!! The staff at breakfast were so welcoming and friendly - particularly Lenny - he was just brilliant - he made our morning - such a great guy and an asset to Jumeirah. We took advantage of the in house car service and the chauffeur Carlo is an absolute legend - such a great guy. It’s people like him and Lenny who made our stay so fantastic and we will remember them both forever. I would definitely stay here again - we have stayed in several Jumeirah hotels in the Middle East but this was our first one in the U.K. It’s in a really good area - so close to Harrods and Harvey Nichols. If anyone is thinking of booking here then do it! You won’t regret it. I hope that management read these reviews as I would love Carlo and Lenny to get some well deserved recognition for being such lovely, welcoming people! Thanks again and we would love to come back in the near future!

i like hotel envelopment, services, every staff who stand at the reception area event at the front door of hotel. Always give us a smile and say hello every time they meet us. Breakfast are very fresh fruit, one kind of bakery on top is the green coconut is very delicious ( i don't how to call) it always serves every time when I check in the hotel) Room is very beautiful decoration & clean, furniture always looks new.

What an incredible stay we had. This will be our go-to hotel to stay at in London from now on. Everything was perfect, from the polite and helpful staff, to the comfortable rooms, this hotel exceeded our expectations. Location was excellent, with everything nearby. The team even went as far as customising my initials on the slippers in the room. Every little detail matters. Highly recommend this hotel. Special thank you to Boris from the LMA restaurant and Margarita/Roberto from reception.

Another great stay at the Jumeirah Carlton Tower, the beds are so comfortable and the rooms are larger than average 5 star London hotels, a special thank you to Lenn in La Maison Ani who made our children’s birthday breakfast so special and has a great flair for customer service - Merci Bien Lenn!