Jumeirah Lowndes Hotel

The staff were exceptional especially the hotel manager , Boyon,who bent over backwards to accommodate a special request we made. The ladies who served us breakfast and the concierge were all amazing. The room was lovely, we were situated next to the housekeeping cupboard which was noisy during the day however,at night was never an issue as it was so quiet (414) A very small observation was that there were no towel rails to dry towels on other than this our stay was faultless We will certainly return.

We booked an executive suite and were put in an executive room. When the room did not seem to match the details of the booking, we complained that we were given the wrong room and they said, "sorry hotel is sold out". We went back two days later and complained again and after much loud discussion were moved to the proper room. The bathrooms are tiny, and the shower is inside a tub with the trub sides being very high, so not fit for anyone that has physical limitations. Also, their buffet is very small and selection limited. When My wife went to get cereal a second time the staff told her that we are only allowed once through the buffet! Really!!! What I cannot understand is how Jumeirah allows their name to be put on a low-quality hotel like this. There was another Jumeirah around the corner which appeared to be much larger and more in line with their hotels elsewhere. Very disappointed and will never stay there again.

I enjoyed my stay at the esteemed Jumeirah Lowndes Hotel last weekend, where I secured an exceptional rate through my travel portal. This hotel features elegant décor, exceptionally courteous staff, and is ideally situated amidst an array of distinguished shops, restaurants, and cafés. It has proven to be an excellent choice for my accommodations. Thank you, Claire.

Overall a much better hotel than its big brother the Carlton , a reasonably priced London hotel in a very good location , rooms are comfortable well furnished, and the hotel is more boutique so less busy and crowded. Beds are comfortable, overall the hotel is a good choice and value for money for London . Breakfast at Parker’s is the only negative , not a natural fit for a Jumeriah property, as the background is Mall food in Dubai , breakfast is very poor , with no printed menu , and confused of what you can have or are charged a premium for lower priced items , ( confusing ) with service even worse as never asked for a order .

We have stayed at this hotel on several occasions over the years and have always liked its quiet and boutique type feel ….. unfortunately when we returned this time it was not at all what we got. Although the hotel itself remains nice … that’s where it ends. We were really disappointed when we arrived to be told that the hotel bar and restaurant has now been franchised out and as such we could not have an alcoholic drink - but we were welcome use our in room minibar … when we go away for a weekend .. we like to come back to the hotel after a busy day shopping and we used to love to enjoy a cocktail in a relaxed setting. We don’t chose to pay a lot of money to sit and drink in our hotel room like outcasts … where is our level of choice here - there is none ! If we had known we would never have booked … we did venture over to the Carlton tower but this is a busy hotel and not really what we were looking for as we would have stayed there otherwise … The breakfast offering is now poor … for almost £50 per couple the buffet offering was sparse … it we wanted al la carte we had to pay extra … no English cooked breakfast and no beans !!! … we were only allowed one hot beverage and then again if we wanted another we had to pay extra… The restaurant service was slow and it was far busier than we have ever experienced it before.. This is by no means a cheap escape … but sadly … it is no longer a five star break either… Very disappointing and much better five star options in London .. we won’t be returning