Jumeirah Lowndes Hotel

The Lowndes is a wonderful retreat in the centre of Knightsbridge right next to Harrods. The team are amazingly friendly and helpful, making the stay feel relaxed and effortless from the time you arrive. Breakfast and the gym and unbeatable.

Very nice cozy hotel. Rooms are very clean and comfy. The service is exceptional, the whole staff is very helpful and courteous. The service speed is phenomenal. The hotel is a 3 min walk to Knightsbridge and close to all the tourist attractions.

The staff were exceptional especially the hotel manager , Boyon,who bent over backwards to accommodate a special request we made. The ladies who served us breakfast and the concierge were all amazing. The room was lovely, we were situated next to the housekeeping cupboard which was noisy during the day however,at night was never an issue as it was so quiet (414) A very small observation was that there were no towel rails to dry towels on other than this our stay was faultless We will certainly return.

We booked an executive suite and were put in an executive room. When the room did not seem to match the details of the booking, we complained that we were given the wrong room and they said, "sorry hotel is sold out". We went back two days later and complained again and after much loud discussion were moved to the proper room. The bathrooms are tiny, and the shower is inside a tub with the trub sides being very high, so not fit for anyone that has physical limitations. Also, their buffet is very small and selection limited. When My wife went to get cereal a second time the staff told her that we are only allowed once through the buffet! Really!!! What I cannot understand is how Jumeirah allows their name to be put on a low-quality hotel like this. There was another Jumeirah around the corner which appeared to be much larger and more in line with their hotels elsewhere. Very disappointed and will never stay there again.

I enjoyed my stay at the esteemed Jumeirah Lowndes Hotel last weekend, where I secured an exceptional rate through my travel portal. This hotel features elegant décor, exceptionally courteous staff, and is ideally situated amidst an array of distinguished shops, restaurants, and cafés. It has proven to be an excellent choice for my accommodations. Thank you, Claire.