The Langham, London

Booked through Centurion and my first time at the hotel Reception were excellent and very friendly. I was given an upgrade to a luxury room at the back of the hotel and had to take a lift up one floor along long corridors to another lift and third floor up. Room was on the small side and much of the wooden fittings were chipped /scuffed. Bathroom quite old looking. In fact the room was overall tired and outdated . Two issues that affected my sleep. 1. Despite being on the third floor you can hear the tubes rumbling underground till around 12.30/1am. 2. The fridge emits a buzzing sound all night long. Didn’t stay for breakfast as I had to check out at 7.30am Don’t think I’ll be returning especially at around £650 per night!

A delightful and memorable stay that made it very difficult to leave. The landmark building, classic hospitality, and a breathtaking foyer welcomed us to London. We chose the Langham for its amenities and it did not disappoint. While we did not get to experience all of the amazing things the Langham has to offer, we were pleasantly surprised at how well we were taken care of by the staff at the Club, and all of the friendly faces we met during our stay. We highly enjoyed our little home away from home and look forward to staying here next time we are in London.

Team on club floor were great. Check in was easy It's a beautiful hotel in great position for shops and the west end . We were upgraded which was a pleasant surprise. In room service was great too and the Spa massage was excellent. Working in the club room was very pleasant and the team ever attentive.

What is the first thing one wants after being seated for breakfast? Coffee, tea or a beverage. Average wait time three days in a row for a good hot cup of coffee….18, 16, 21 minutes, and that too, lukewarm coffee that was sitting on counter waiting to be served. The process needs to change. I found it more efficient to go to the restaurant entrance checkin and pour my own coffee in a paper cup & bring to the table, or go to the barista and order directly, probably at the consternation of the staff.

It's a great hotel in a great location. The team working here make the hotel what it is. If it's within your budget definitely stay here - 3rd night free is an added bonus IMO. If you stay in the regent wing as we did be prepared to get confused at least once getting to and from breakfast - not a complaint as we were happy to get some steps in!