The Peninsula London

Great central location near the Palaces, theatre, shopping, parks, art, etc. The hotel rooms are well thought out and large in comparison to local competitors. For example the shower floor is mosaic tile so you don't fear slipping. The bathroom amenities are all you need for your stay and your onward journey. The bed was extremely comfortable and the electronics were easy to use to manage everything from the curtains, television, messages, temperature, etc. The staff was extremely helpful and discreet from the moment you alighted from your transportation to the front desk, housekeeping, restaurant, bar, etc. It is a classic non US Peninsula more akin to the Paris, Shanghai, Hong Kong Peninsulas. The only areas of improvement is how the lobby is used for most dining as it has two outside entrances which makes the experience a bit chaotic, noisy, and drafty in winter and managing the clientele going to top floor bar before guests have access. Loved the rooms overlooking the park though the route is always busy and noisy. A hotel that takes care of you and your needs even before you know them.

Stayed for 4 nights and the room was large and comfortable. The bathroom was over the top and walkin closet. Love the hidden room valet where you can order something and they deliver to a shared closet. The breakfast was very good and dinner in canton blue was delicious. Only negative was that the lobby area was so “patrolled” with security and not super comfortable. Lot of rich Arabs/russians/chinese stay here therefore the ‘hired girls’ are noticeable but that is true in most 5* London hotels- this hotel def has bling factor. So many 5* star choices in London. Beautiful hotel but would return to mandarin oriental over peninsula as it’s more cosy.

Ton be honest I don't know who hired the front of house staff,very arrogant,unprofessional whatever I ask them they didn't know, and the guys who took my luggage to the room they didn't say anything to me they were eating gum I front of me and with their hands in their pockets,then I called the concierge because a month ago I informed them that when I get there to arrange a bouquet of flowers in my room and big surprise again they didn't know anything about this straight I hung up the phone and wanted to leave the hotel.Big disappointment this service.I've been all over the world but I never encountered such a bad service anywhere.

Our visit to The Peninsula London for the annual Children with Cancer UK charity fundraiser was nothing short of spectacular. Nestled near the verdant expanses of Hyde Park, this gem of a hotel redefines opulence and hospitality. Having frequented many fine establishments in the area, we were intrigued to explore this new addition to London's luxury scene, and it truly exceeded all expectations. From the moment we stepped through its grand doors, we were met with an atmosphere of serene elegance and precision. The staff's attentiveness was exemplary, guiding us effortlessly to our destination while ensuring every detail was addressed with grace and warmth. The courtyard—a haven for automotive enthusiasts—offered a unique glimpse of the lifestyle this hotel caters to, as a select few had their supercars discreetly showcased in close proximity. This feature, both functional and stylish, is a testament to the hotel’s meticulous design. Our evening unfolded in the magnificent St. George's Ballroom, situated on Lower Level 4. The setting was a masterpiece of refined sophistication, seamlessly blending grandeur with comfort. Service throughout the evening was flawless, with the staff anticipating every need and executing with precision and genuine care. While a stay at The Peninsula may remain an unattainable indulgence for us, the opportunity to attend such a meaningful and beautifully executed event was a privilege. This hotel represents the pinnacle of luxury in London and is an impeccable choice for those seeking the finest in hospitality.

We visited this magnificent hotel back in the summer and treated ourselves to the cafe at the back. The cafe was very busy but we were able to get a coffee and a pastry / cake which was truly transcendent! Yes this place is expensive, but considering the location and the five star status of the property, I would not have expected a cheap bill. Overall it is worth it for a special occasion, as my wife and I both loved it here. A+++++