The Peninsula London

Since I absolutely love all the Peninsula Hotels I have visited, and since it’s definitely a top brand in hotels , and because I consider myself a Peninsula Queen(a little humor) and because I was determined to stay at the Peninsula London in 2025. I went. I loved it. It is a stunning hotel . It’s beyond luxurious , the food is amazing, the restaurants and bars are beyond unique and top quality, everything is made with the highest quality materials, the flower shop is gorgeous . The rooms are absolutely stunning , I stayed in the junior suite and if you like a lot of space this junior suite room 405 has it along with a walk in closet and many amenities The bathrooms have double sinks each on opposite side , heated floors , heated towel rack etc Best Toto toilet and a wonderful tub. Now, for the most important part of The Peninsula London, the staff, the management . I will first mention the personal touch…. Employees you have never met. Will address you by your last name, they aim to please , to make sure all your needs are met and beyond. Too many to name. You were all so wonderful The hotel manager Scott Berger is a gem, we have crossed paths years ago but he really made my stay special , Thank you Scott you are a true professional and I hope to return for a longer stay next time you have done a great job in London, it’s noticeable because the team os so excellent, the level of service is higher than any competition no one could meet these standards One more thing. Shout out to Ann and Lubia in the lobby restaurant and taking care of me at breakfast

Huge thanks to the exceptional concierge team members, Charlie and Margaux! Their kindness, professionalism, dedication and hard work was unparalleled. No request was too much and they always went above and beyond. We cannot thank them enough for making our time at The Peninsula so stress-free and wonderful.

Let me start by saying I was not sure what to expect before I arrive at the hotel. When the hotel first opened I had a bit of back and forth with the hotel team and that experience left something to be desired. Fast forward to this stay. I reached out just prior to my arrival and was pleasantly surprised with how quickly they responded and how helpful they were with my many, many (did I say many) requests. Upon arrival, we were very warmly welcomed and shown to our room - or should I say suite - or better yet our Grand Premier Suite. The suite was huge. Much larger than my last New York apartment. The suite was simply amazing. One of the best suites in which I have ever stayed. I was so pleasantly pleased. Without a doubt, the entire hotel team was outstanding. No request was too difficult for them and they smiled always. The food was outstanding and the front desk and bell staff were charming and very helpful. Hotel rates are high, but IMO very well worth it for the level of service, sheer luxury and warmth the hotel shows to all guest. We certainly were not paying the highest room rate (in fact, I think I was paying the rate for a base level room), nevertheless, they treated me and my brother like we were the most important guests they had. Special thanks to Jean-B, the GM and the entire team who took such great care. I will be back at the end of Febraury and looking forward already to my next stay!

Great central location near the Palaces, theatre, shopping, parks, art, etc. The hotel rooms are well thought out and large in comparison to local competitors. For example the shower floor is mosaic tile so you don't fear slipping. The bathroom amenities are all you need for your stay and your onward journey. The bed was extremely comfortable and the electronics were easy to use to manage everything from the curtains, television, messages, temperature, etc. The staff was extremely helpful and discreet from the moment you alighted from your transportation to the front desk, housekeeping, restaurant, bar, etc. It is a classic non US Peninsula more akin to the Paris, Shanghai, Hong Kong Peninsulas. The only areas of improvement is how the lobby is used for most dining as it has two outside entrances which makes the experience a bit chaotic, noisy, and drafty in winter and managing the clientele going to top floor bar before guests have access. Loved the rooms overlooking the park though the route is always busy and noisy. A hotel that takes care of you and your needs even before you know them.

Stayed for 4 nights and the room was large and comfortable. The bathroom was over the top and walkin closet. Love the hidden room valet where you can order something and they deliver to a shared closet. The breakfast was very good and dinner in canton blue was delicious. Only negative was that the lobby area was so “patrolled” with security and not super comfortable. Lot of rich Arabs/russians/chinese stay here therefore the ‘hired girls’ are noticeable but that is true in most 5* London hotels- this hotel def has bling factor. So many 5* star choices in London. Beautiful hotel but would return to mandarin oriental over peninsula as it’s more cosy.