Radisson Blu Edwardian Mercer Street Hotel

First rate hotel. On arrival my sister and I were very warmly welcomed by Ed, the Concierge who was extremely helpful and efficient. Our room was comfortable and very clean. We dined in the restaurant and the staff were attentive and friendly and the meal was delicious and beautifully served. A most enjoyable and relaxing stay and when in London again we will be staying at this super hotel.

Lovely staff, good rooms and breakfast, but the temperature in the room was unbearable. The 'air con' was completely ineffective, even after maintenance serviced it on the 2nd day. I had to turn it off and get them to unlock the windows in order to get some sleep. But then the noise from outside keeps you awake. Then the air con kept turning itself back on automatically, on full heat! Awful experience that ruined an otherwise very good hotel.

Just love this hotel, my family had a great stay. The location is unbeatable, right on the gorgeous Seven Dials in Covent Garden. The rooms are spacious and the whole vibe of the hotel is better than you'd expect from a Raddison. The restaurant, Monmouth Kitchen, is the real winner. Big windows overlooking the cobbled streets, good food and atmosphere, simply the best breakfast but most of all, incredible staff that make you feel welcome - shout out to Anda, Lavinia, Veliston and Matheus, thank you for looking after us.

Booked for one night (theatre visit), standard room. I can honestly say that I have never had such a small pokey room in any 4 star hotel that I have ever stayed in in the UK. Bathroom could only be used by one person at a time, tea making tray in the very small wardrobe (with the safe, iron, ironing board and hairdryer) no room for anything else. One small chair. Hotel also had NO BAR! You could only order wine or champagne but no other alcoholic or soft drinks. 4 star? No. After restaurant shut only toasties could be ordered. Mentioned all this to staff but to say they were surly and disinterested would be an understatement. The only plus side it is well located in Seven Dials near to theatreland and Covent Garden.

The location of Radisson Blu Mercer is outstanding- lots of shops and unique restaurants and walking distance to most theaters. The room was a great size. Front desk staff were exceptionally welcoming and helpful. Highly recommend this hotel!