The Royal Horseguards

Had dinner in and cocktails, dinner was a shock at how poor it was, firstly the staff kept banging the cupboard doors constantly, although the staff were very polite and friendly, the food quality was terrible, was very surprised, fish was very overcooked and the steak was low quality, the cheese was dry for desert, overall it was a very disappointing night

Afternoon tea was very enjoyable in this beautiful hotel. Good selection with portion sizes just right to be indulgent but not 'too naughty'. It was good not to be hurried and the staff were friendly and very efficient, especially Olena and Oksana. Would love to return.

An excellent hotel ideally located in the heart of London. Within walking distance to many of the city's main attractions, shopping, nightlife and restaurants/pubs.

We went to the hotel 13 March in the evening after having a buy-a-gift voucher for two people for a meal plus a drink. All very well, but the menu we were given was grossly limited unless one paid a supplement for each course. The female on the phone when we booked said there was a supplement for steak but never mentioned most dishes had a supplement. The desserts were awful. An ' exotic fruit salad' which was just mundane basic melon and strawberries, nothing exotic there whatsoever. I had the 'eton mess' which was a dollop of heart attack inducing and cholesterol raising cream with a couple of tiny bits of meringue thrown in for good measure plus a couple of small limp raspberries. We were very disappointed with the evening. An email to the hotel and restaurant about this subsequently was a complete waste of time. we would NEVER go there again, for sure.

It's really terrible. Reception and roomservice are terrible. They seemed like racists. Nobody took care of the problem.